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The Norton Family iOS 1.1.0 Has Been Released

The Norton Family team has released Norton Family iOS 1.1.0.  This update includes feature improvements and product launch in new locations, Japan and UK. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note:  The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. You can ...
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Kudos3 Stats

Norton Family Windows 3.6 is Released

The Norton Family team has released updates to Windows client 3.6 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Kudos3 Stats

The Norton Family iOS 1.1.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.1.2.  This update includes usability improvements. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note:   The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only available in the US, UK and Japan App Store You...
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Kudos1 Stats

Norton Family Windows 3.6.0.31 Has Been Released

The Norton Family team has released updates to Windows client 3.6.0.31 via Automatic LiveUpdate.  The update includes minor bug fixes and improvements.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Kudos4 Stats

Norton Family Windows 3.5.1 Is Released

The Norton Family team has released updates to Windows client 3.5.1 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. The update includes minor bug fixes and improvements. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Kudos2 Stats

Norton Family for Android 3.4.6.13 Has Been Released

The Norton Family team has released version 3.4.6.13. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  The release includes minor bug fixes and enhancements. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Kudos9 Stats

Norton 22.6 Product Update available now

[Update on 07-March-2016: Norton 22.6 patch is now available for all customers via Live Update (Manual)...
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Norton Identity Safe Password 3.7 for Android

Hi everyone, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.0.772 and we have released the patches for our Android customers. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.7.0.772 for Android. 2. How can I receive this update?     To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is avail...
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Kudos2 Stats

Norton Mobile Security 3.15 for Android now available!

Hi Everyone, An update for Norton Mobile Security 3.15 for Android is now available on the Google Play! The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.15.0.3134 for Android. 2. How can I receive this update? We are deploying the update in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry, as well as this forum, for any problems or issues.  Once we have confirmed the effectiveness of the patch, we will make it available to all customers. Later, You c...
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Kudos10 Stats

Norton 22.7 Product Update available now

[Update on 27-June-2016: A new Norton Security Toolbar Hotfix has been released via LiveUpdate to fix issues related to the...
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Kudos4 Stats

End of Availability for NAV (PC/Mac), NIS (PC/Mac), N360 (Standard/Premier) & N360 Multi-Device(PC/Mac/Mobile)

Symantec has announced that we will begin rolling out a global transformation of our Norton consumer portfolio, which provides powerful protection for PC, Mac, and/or mobile devices. As part of this transformation, we will begin a phased end of availability for several existing security products in favor of a simplified solution that incorporates the combined functionality of these products, while at the same time reducing the complexity of our offerings and making it easy for consumers to choose Norton. How does it affect the existing customers? As an existing Norton customer you ...
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Kudos1 Stats

The Norton Family iOS 1.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.2.  This update includes feature improvements and product launch in new locations Australia, New Zealand and South Africa. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note:   The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mod...
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Kudos1 Stats

Norton Family for Android 3.4.8.15 Has Been Released

Update on Sep. 22: The Norton Family for Android 3.4.8.15 is now available in Hong Kong app stores(English only). The Norton Family team has released version 3.4.8.15.  To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  The release includes minor bug fixes. Please visit Norton Family forum board to post your queries and for more info please see N...
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Kudos4 Stats

New Norton AntiVirus Basic is Now Available!

The new Norton AntiVirus Basic is now available on Norton online stores.  Are we just bringing Norton AntiVirus back? Though similar in name, Norton AntiVirus and Norton AntiVirus Basic are not the same. The new Norton AntiVirus Basic has different features and benefits from Norton AntiVirus. Please visit Norton AntiVirus Basic product page to learn about the benefits the product has to offer.  Where will the product be available? United States United Kingdom Canada - English / French France Germany Australia New Zealand Visit Norton Internet Security | Norton 360 | Norton Ant...
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Kudos1 Stats

End of Service - Norton Shopping Guarantee for Norton Security Users

Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018

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Norton WiFi Privacy is now Norton Secure VPN!

Introducing Norton Secure VPN, a new name for the same protection that helps ensure your most sensitive information remains hidden from prying eyes. With all the same features as before, Norton Secure VPN will help encrypt the data you send and receive so that your information stays secure and private. For any queries regarding Norton Secure VPN, please create a thread in the Other Mobile Products board.
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Kudos2 Stats

Norton Mobile Security 4.4.0.4302 for Android has now been released!

Norton Mobile Security 4.4.0.4302 for Android

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Kudos9 Stats

Announcing Norton 22.16.3.21 update for Windows

Norton Security 22.16.3.21 update is now available via LiveUpdate.

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Kudos1 Stats

Announcing Norton Password Manager 6.0 for iOS

We are releasing Norton Password Manager 6.0 for iOS for all supported languages. Note: This update is being released in phased manner.

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Kudos1 Stats

Norton Identity Safe 4.4 for iOS

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.4 and we have released the patches for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod Touch. The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.4 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. 3...
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Kudos2 Stats

Norton Family Windows 3.6.1 Has Been Released

The Norton Family team has released updates to Windows client 3.6.1 via Automatic LiveUpdate.  The update includes feature improvements and bug fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Kudos2 Stats

Norton Identity Safe Password 3.7.1 for Android

Hi everyone, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.1.777 and we have released the patches for our Android customers. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.7.1.777 for Android. 2. How can I receive this update?     To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is avail...
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Kudos2 Stats

Norton Mobile Security 3.19 for Android is now available!

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.19.0.3236​ update for our Android customers.

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Kudos6 Stats

Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

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Kudos3 Stats

Announcing Norton Family 3.7.0.55 update for Windows

Announcing Norton Family 3.7.0.55 update for Windows

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Kudos7 Stats

Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos2 Stats

Announcing Norton Family 4.8 update for Android

We are releasing Norton Family 4.8.0.14 update for Android. Note: This update is being released in phased manner. 

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Kudos4 Stats

Announcing Norton Security 6.7.1 patch update for Mac

Norton Security 6.7.1 update available for customers running Norton Security 6.x  via LiveUpdate

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Norton Mobile Security 3.11.4 for iOS is now available!

Norton Mobile Security 3.11.4 for iOS is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 3.11.4 for iOS. 2. How can I receive this update? To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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Kudos4 Stats

Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.53 inline update via Smart Update.  

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Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Kudos7 Stats

Norton Identity Safe is now Norton Password Manager

As a company, we’re committed to protecting against viruses, malware, online tracking, attacks on home Wi-Fi networks, identity theft and more.  As part of that commitment, we’re changing some of our product and feature names to more clearly reflect their functionality and the role they play in providing you with the most comprehensive protection against today’s cyber threats. Starting in September, 2018, we are changing the name of our Norton Identity Safe product to “Norton Password Manager.” You will still have all the same features and benefits you’ve come to rely on−backed by our Mem...
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Kudos7 Stats

Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Kudos3 Stats

Announcing Norton App Lock 1.4.0.449 for Android

Norton App Lock 1.4.0 build 449 update for Android

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Announcing Norton Mobile Security 4.3.1 for Android

We have release Norton Mobile Security 4.3.1 build 4260 update for Android in all supported languages. 

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Kudos2 Stats

Announcing Norton WiFi Privacy 2.5.4 for iOS

We are releasing Norton WiFi Privacy 2.5.4 build 1418 update for iOS in a phased manner. 

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Kudos1 Stats

Norton Secure VPN 1.7 for Windows has been released!

We are happy to announce the release of Norton Secure VPN 1.7.0.329 for our Windows customers.

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Norton Secure VPN 3.0 for iOS is now available!

We are happy to release Norton Secure VPN 3.0.3 to all iOS customers

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Kudos1 Stats

Norton Secure VPN 3.0 for Android is now available!

Norton Secure VPN 3.0.2 for Android

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Announcing Norton Mobile Security 3.12 for iOS

Norton Mobile Security 3.12 for iOS is now available. 

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Announcing Norton Family 4.8.2 for Android

We are releasing Norton Family 4.8.2 for Android in phased manner for all supported languages. 

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Kudos2 Stats

Announcing Norton Password Manager 6.1 for Android

We are releasing Norton Password Manager 6.1.1 for Android for all supported languages. Note: This update is being released in phased manner.

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Kudos2 Stats

Announcing Norton Mobile Security 4.3.0 for Android

New Norton Mobile Security 4.3.0 update for our Android customers.

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Kudos3 Stats

Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
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Kudos1 Stats

Announcing Norton WiFi Privacy 2.5.2 update for iOS

We are releasing Norton WiFi Privacy 2.5.2 update for iOS

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Announcing Norton Identity Safe 5.2.3 for Android

We are releasing Norton Identity Safe 5.2.3.958 for Android

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Announcing Norton WiFi Privacy 1.5 for Windows

Norton WiFi Privacy 1.5.0.214 update for Windows now available for all supported languages.

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Announcing Norton WiFi Privacy 2.5.4 for Android

We are releasing Norton WiFi Privacy 2.5.4 update for Android in phased manner for all supported languages.

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Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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