Product & Service Announcements

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

As of December 2, 2014, Norton One will be retired in order to transition to our new portfolio. You can keep using Norton One at this time, the following FAQ helps you answer your queries that are related to this discontinuation of Norton One.

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.2.17, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers; however no reboot will be required for Windows 7 or Windows 8 customers.

[Updated on November 04 2014: Updated the Norton Security Toolbar version]

Dear Norton Community,

We have released a Norton Security Toolbar 2014.7.9.14 patch update for Norton Internet Security 21.6, Norton 360 21.6, Comcast Norton Security Suite 21.6, Norton Identity Safe Standalone and Norton Security Toolbar 2015.1.0.26 patch update for Norton Security and Norton Security with Backup to address Google Chrome specific stability improvement issues. This patch update is available via LiveUpdate to all customers running NS/NSwB, NIS/N360/NSS v21.6 and Norton Identity Safe Standalone.

We have released a Norton Toolbar 2014.7.8.25 update for Norton Identity Safe Standalone to support the Google Chrome policy change that discontinues the use of NPAPI (Netscape Plugin API) technology. The Norton Toolbar extension update for Norton 21.6 products is released for all customers today in Google chrome store. This patch is released as a part of Norton 21.6 update which is available via LiveUpdate. Once the Norton Toolbar extension named “Norton Toolbar Security” has been updated to version 2014.7.8.25, then the Norton 21.6 patch may be applied via LiveUpdate. These two Norton Toolbar Update for Google Chrome and Norton 21.6 product update  work in concert to bring the user up to the latest and greatest support for Chrome. 

Dear Norton Community,

We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360 21.6.0.32 and Comcast Norton Security Suite 21.6, and have released the update. Currently, this patch is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details.

Symantec continually evaluates the services and products we offer our customers. As a result, the decision has been made to discontinue selling the Norton Hotspot Privacy product as of October 6, 2014. The following FAQ’s helps you answer your queries that are related to this End-of-Life announcement.

Symantec has announced that we will begin rolling out a global transformation of our Norton consumer portfolio, which provides powerful protection for PC, Mac, and/or mobile devices. As part of this transformation, we will begin a phased end of availability for several existing security products in favor of a simplified solution that incorporates the combined functionality of these products, while at the same time reducing the complexity of our offerings and making it easy for consumers to choose Norton.

How does it affect the existing customers?

[Updated on August 12 2014: Added compatibility for Comcast Norton Security Suite 21.5]

[Updated on August 06 2014: Updated the known issue - Norton Safe search annotations are disabled in Firefox 31]

[Updated on July 23 2014: Removed Comcast NSS 21.3 support for Firefox 31 compatibility info]

[Updated on July 22 2014: Firefox 31compatibility patch has released for Norton 2012 products]

[Updated on July 10 2014: Version 21.4.0.13 has released for ALL Languages via LiveUpdate]

[Updated on July 11 2014: Version 21.4.0.13 available via Norton Update Center (English Only)]

Hi Everyone,

We have released a Norton Toolbar extension (Google chrome web store) update for Google chrome browser for Norton Internet Security 21.3, Norton 360 21.3 and Norton Identity Safe standalone. The patch is also available for the Norton 2013 product.

Chère Communauté Norton,

Nous sommes heureux d'annoncer que nos avons terminé les tests concernant la mise à jour pour Norton Indentity Safe 3.2 et nous avons commencé la distribution des patchs pour nos clients Android.

Questions Fréquentes:

1. Quel est le numéro de version de cette mise à jour ?

Il s'agit de la version 3.2.0.588 pour Android.

2. Comment peux-je recevoir cette mise à jour ?