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Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Announcing Norton Identity Safe 5.3 for Android

Norton Identity Safe 5.3.0.980 for Android for all supported languages

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Announcing Norton App Lock 1.3.0.332 update for Android

We are releasing Norton App Lock 1.3.0.332 update for Android

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End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

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Norton WiFi Privacy 2.5.3 for Android is now available!

- Norton WiFi Privacy 2.5.3.9374 for Android released in phased manner   Norton WiFi Privacy 2.5.3 for Android is now available for all supported languages.  Note: This update is being released in a phased manner.  The FAQ below addresses some common questions: 1. What is the version number for this update? Norton WiFi Privacy 2.5.3.9420 for Android 2. How can I receive this update? To receive the update, simply visit Norton Wifi Privacy on Google Play 3...
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Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

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Announcing Norton WiFi privacy 2.5.3 update for iOS

We are releasing Norton WiFi Privacy 2.5.3 update for iOS customers for all supported languages. 

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Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5 update for iOS and Android with new user Interface (UI) released for all supported languages. 

 

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False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
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Norton Mobile Security 3.20 for Android is now available!

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.20.0.3291 update for our Android customers.

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Norton Identity Safe 5.0.197 for iOS

Norton Identity Safe 5.0.197 for iOS

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The Norton Family iOS 1.3.0 Has Been Released

Update on Sep. 22: The Norton Family iOS 1.3.0 is now available in Hong Kong app stores(English only). Norton Family iOS 1.3.0 has been released. You can download the free app here. This update adds support for iOS 10 and is no longer compatible with iOS 8. The release also includes minor bug fixes and improvements. To find if you have the latest version, please open Norton Family iOS app on your child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. The Norton Family iOS child monitoring app includes the following 4 features: Web s...
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Norton 22.8 Product Update available now

Norton Security 22.8.0.50 is now available via LiveUpdate. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.8.0.50, launch the Main User Interface, click on Help, and selec...
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Announcing Norton Identity Safe 5.2.2 for Android

We are releasing Norton Identity Safe 5.2.2.955 for Android.

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Norton Family Windows 3.6.1.44 Has Been Released

The Norton Family team has released updates to Windows client 3.6.1.44 via Automatic LiveUpdate.  The update includes feature improvements and bug fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Norton Ad Blocker 1.1.2 for iOS is now Available!

We are glad to announce that we have completed testing our latest inline releases of Norton Ad Blocker 1.1.2 for iOS and the same can be updated through the App Store. What's new: Added ability for customer to send feedback Added clear setup instructions Available in Japan now Other minor bug fixes ​System Requirements: Requires iOS 9.0 or later and Safari browser Note: The Norton Ad Blocker 1.1.2 for iOS is now available in US & Japan only. Please see the Original Norton Ad Blocker 1.0 for iOS announcement Visit our Other Mobile Products forum to post your queries.
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Norton 22.8.1 Product Update available now

Hi Everyone, Norton Security 22.8.1.14 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner in all supported languages. To download this update, simply run LiveUpdate. This update is available for the following Norton products with versions 22.8.0.50 and 22.7.1.32: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Comcast Norton Security Suite To verify you have the update, launch the Main User Interface, click on Help, and select About. What i...
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The Norton Family for Android 4.0.0.125 Has Been Released

The Norton Family team has released version 4.0.0.125.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family. The update includes the following changes: New Custom Norton Browser helps you monitor your child's online activity and prevents your child from using incognito mode   Minor code enhancements and bug fixes  Please visit Norton Family forum ...
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Symantec to Acquire Lifelock to Form World’s Largest Digital Safety Platform for Consumers and Families

We are excited to announce that Symantec has signed an agreement to acquire LifeLock reinforcing our commitment to providing people everywhere the freedom to enjoy their digital lives. We expect to complete the acquisition in the Spring of next year.  Symantec and LifeLock will work together to ensure a seamless transition, without any interruption of your current Norton and LifeLock offerings.  When the time comes, we’ll reach out to let you know about the exciting new ways we’ll continue to serve you.  For more information, click here. Thanks, Gayathri Rajendiran Norton Forums Administ...
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The Norton Family iOS 1.4.1 Has Been Released

The Norton Family team has released Norton Family iOS 1.4.1.  This update is now available in Hong Kong (Traditional Chinese) and Indonesia (English).The release also includes minor bug fixes and product improvements. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. The Norton Family iOS child monitoring app includes the following 4 features: Web supervision Lets your children explore the Web freely, while keeping you in the know about which sites th...
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Norton Security 7.3 for Mac is now Available!

Hi Everyone, Norton Security 7.3 for Mac is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner in all supported languages. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. Below FAQ's addresses some common questions: 1. How can I download this update? This patch is only available via LiveUpdate, and is being released in a phased manner. 2. What are the languages this update is available for?     All supported languages. 3. What...
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Norton Bootable Recovery Tool 2016.1.1.25 is now available

Hi, The Norton Bootable Recovery Tool team has released version 2016.1.1.25. To download this version, visit Norton Bootable Recovery Tool page. The update is available for all supported languages and regions.  To verify you have the latest version, launch the Main User Interface, click on Help, and select About. This release includes the following highlights: Retrieve Data from an infected system which won’t boot Retrieval support for FAT32 and NTFS drives Choose the files/folders to retrieve easily Mapping the mounted NTFS drives with the Windows drive letter Other minor ...
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Norton Family Windows 3.6.3.24 Has Been Released

The Norton Family team has released updates to Windows client 3.6.3.24 via Automatic LiveUpdate.  This update is available in all supported languages. The update includes a few defect fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Than...
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LifeLock is now part of Symantec

We are excited to announce that LifeLock, a leader in identity theft protection, is now part of Symantec, the global leader in cybersecurity and parent company of Norton. In the coming months, Norton and LifeLock will work together to develop new solutions that redefine what safety means in a connected world. We will ensure a seamless transition without any interruption of your current Norton and LifeLock offerings and, when the time comes, we’ll let you know about the exciting new ways we’ll continue to serve you.  For answers to questions about the Norton and LifeLock partnership, plea...
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Norton Mobile Security 3.16.0.3185 for Android now available!

Hi Everyone, We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.16.0.3185 update for our Android customers.     WHAT'S NEW: Enhanced Android N support Report Card: This new dashboard gives customers a per risk-type score explaining how protected their device is. Guidance is provided on how they can better protect themselves by changing their configurations, apps installed, etc. Privacy Map: This interactive map shows where in the world apps are sending customers’ personal information, photos, location data, etc. App Advisor: This en...
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Norton Mobile Security 3.17 for Android now available!

Hi Everyone, We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.17.0.3200​ update for our Android customers.WHAT'S NEW: Minor bug fixes and improvements To receive the update, simply visit Norton Mobile Security on Google Play Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product. Thanks!
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Norton Core is now Available for Pre-Order!

Hi, We are truly breaking new ground with our first foray into the world of consumer hardware. We are very excited to announce the launch of Norton Core - a standalone, secure WiFi router that protects a connected home network, while delivering the highest level of performance. Pre-order for Norton Core has already begun. How do I purchase Norton Core?  You can purchase from the Norton Online Store or you can directly contact Norton Support to place your pre-order.  What are the countries Norton Core is available in?  Norton Core is currently available in the US only. Dates of availabil...
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The Norton Family for Android 4.1.0.30 Has Been Released

The Norton Family team has released version 4.1.0.30.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device). The update includes the following changes: NEW! Instant Lock feature allows parents to disable Android and PC devices. Parents and children can still contact each other while the device is lock...
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Norton Toolbar Update 2017.0.0.4 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.8:  Norton Security Toolbar : 2017.0.0.4 List of Fixes: Fixed an issue where the Norton Toolbar automatically disappears when visiting 'docs.google.com' Note: There is no change in Toolbar version for IE and Firefox. Please feel free to post your queries in the Norton Toolbar / Norton Identity Safe ...
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Norton Security 7.3.1 for Mac is now Available!

Hi Everyone, Norton Security 7.3.1 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. Below FAQ's addresses some common questions: 1. How can I download this update? This patch is only available via LiveUpdate. 2. What are the languages this update is available for?     All languages except the following Dutch, Swedish, Italian, Norwegian, Danish, Finnish, Traditional Chinese, Turkish and Japanese 3. What's new? Moment of Truth: With this upd...
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Norton Family for Android 4.2.0.22 Has Been Released

The Norton Family team has released version 4.2.0.22.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device). The update includes the following changes: Norton Browser Enhancements A few bug fixes Please visit Norton Family forum board to post your queries and for more info please see Norton Family K...
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Norton Family Windows 3.6.3.41 Has Been Released

The Norton Family team has released updates to Windows client 3.6.3.41 via Automatic LiveUpdate.  This update is available in all supported languages. The update includes a few defect fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Please visit  Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Than...
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Norton Identity Safe Password 3.8 for Android

Hi Everyone, Norton Identity Safe Password 3.8 for Android is now available.  The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.8.0.805 for Android. 2. How can I receive this update? To receive the update, simply visit Norton Identity Safe password on Google Play . Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this updat...
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Norton 22.9.1 Product Update available now

Update on 30-March-2017: A HOTFIX has been released to fix several issues: Please see below or click here for more details Norton Security 22.9.1.12 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the u...
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Norton Mobile Security 3.18 for Android is now available!

Hi everyone, Norton Mobile Security 3.18 for Android is now available! Changes & Bug Fixes: Enabled Safe Search on a UC Browser Last Scan & LiveUpdate date/time are now visible on the Main UI Licensing UI has been updated with new text and icons. Minor bug fixes and improvements To receive the update, simply visit Norton Mobile Security on Google Play Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Norton Family for Android 4.3.0.29 Has Been Released

The Norton Family team has released version 4.3.0.29.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device). The update includes the following changes: Search Supervision: Monitor your child's search habits Enhancements and minor bug fixes Please visit Norton Family forum board to post your queries ...
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Norton Identity Safe extension for Microsoft Edge now Available

We are excited to announce that Norton Identity Safe extension for Microsoft Edge browser is now available for install from Windows Store. The new Norton Identity Safe extension is compatible ONLY for Windows 10 Creators Update or higher.

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Norton Family iOS 1.5.0 Has Been Released

The Norton Family team has released Norton Family iOS 1.5.0.  The update includes all other supported localized languages in addition to existing languages.  To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. The Norton Family iOS child monitoring app includes the following 4 features: Web supervision Lets your children explore the Web freely, while keeping you in the know about which sites they visit and giving you tools to help them avoid unsuitable ...
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Norton Security 7.4 for Mac is now Available!

Hi Everyone, Norton Security 7.4 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. Below FAQ's addresses some common questions: 1. How can I download this update? This patch is only available via LiveUpdate. 2. What are the languages this update is available for?    All supported languages. 3. What's new? New Extensions for Chrome: Now Mac chrome customers can use the default search the same way as windows chrome customers. (Customers will now...
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Norton App Lock 1.2 for Android is now available!

Hi Everyone, Norton App Lock 1.2 for Android is now available. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 1.2.0.247 for Android. 2. How can I receive this update? To receive the update, simply visit Norton App Lock in Google Play . Go to Settings -> Help -> About to verify if you have received the update. 3. What are the changes in this release? Minor defect fixes and stability improvements. 4. Where can I post my queries?     Visit our Other Mobile Products forum to post your queries.
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Norton Family for Android 4.3.1 Has Been Released

The Norton Family team has released version 4.3.1.  The update includes minor bug fixes.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device). Please visit Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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Norton 22.9.3 Product Update available now

Norton Security 22.9.3.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.9.3.13, launch the Main User Interface, click on Help, and select About. The FAQs below answ...
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Norton Family Windows 3.6.3.77 Has Been Released

The Norton Family team has released updates to Windows client 3.6.3.77 via Automatic LiveUpdate.  This update is available in all supported languages.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. The update includes the following changes: Windows Client Onboarding flow enhancements Support for Cyberbullying category A Few bug fixes Please visit Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles. Thanks, The Norton Family Team
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What you need to know about the WannaCry Ransomware

A virulent new strain of ransomware known as WannaCry (Ransom.Wannacry) has hit hundreds of thousands of computers worldwide since its emergence on Friday, May 12. WannaCry is far more dangerous than other common ransomware types because of its ability to spread itself across an organization’s network by exploiting a critical vulnerability in Windows computers, which was patched by Microsoft in March 2017 (MS17-010). The exploit, known as “Eternal Blue” was released online in April in the latest of a series of leaks by a group known as the Shadow Brokers, who claimed that it had stolen the...
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Norton Mobile Security 3.11.1 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.1​ and we have released the patches for our iOS customers.

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Norton 22.9.4 Product Update available now

Norton Security 22.9.4.8 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.9.4.8, launch the Main User Interface, click on Help, and select About. The FAQs below answer...
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Norton Family 4.3.2 for Android is now available!

Hi Everyone, Norton Family 4.3.2 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.3.2.21 for Android. 2. How can I receive this update? To receive the update, simply visit Norton Family parental control on Google Play To verify if you have the latest version: Click Settings -> About  3. What are the changes in this release? Minor defect fixes 4. Where can I post my queries?     Visit our Norton Family forum to post your queries or Norton Family Knowledge base articles for ...
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Norton Security 7.4.1 for Mac is now Available!

Hi Everyone, Norton Security 7.4.1 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. Below FAQ's addresses some common questions: 1. How can I download this update? This patch is available via LiveUpdate. 2. What are the languages this update is available for?    All supported languages. 3. Bug Fixes? Additional Fix for the issue where applications were unable to connect to the internet after the macOS 10.12.4 update with Norton 7.3.1 - thread ...
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Petya ransomware outbreak: Am I protected from the Petya Ransomware?

A new strain of the Petya ransomware started propagating on June 27, 2017, infecting many organizations. Similar to WannaCry, Petya uses the Eternal Blue exploit as one of the means to propagate itself. Am I protected from the Petya Ransomware? Symantec Endpoint Protection (SEP) and Norton products proactively protect customers against attempts to spread Petya using Eternal Blue. SONAR behavior detection technology also proactively protects against Petya infections. Learn more about Petya ransomware and how Norton protects you from attack.
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