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Discontinuation of Norton Anti-Theft

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

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Kudos2 Stats

Norton Identity Safe 2.0.65 Add-on Update for Firefox

Norton Identity Safe 2.0.65 Add-on update for Mozilla Firefox browser is now available. This Norton Identity Safe update for Firefox has a lot of great new features (detailed below) that we're excited to share with you. This update is available via Firefox browser extension version check. If Norton Identity Safe add-on "Automatic Update" set to "Off", Please run "Check for Updates" option to receive the update from Firefox browser. This update is available in all supported languages.  Note: This patch does...
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Kudos5 Stats

Norton 22.9.3 Product Update available now

Norton Security 22.9.3.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.9.3.13, launch the Main User Interface, click on Help, and select About. The FAQs below answ...
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Kudos4 Stats

Norton WiFi Privacy is now Norton Secure VPN!

Introducing Norton Secure VPN, a new name for the same protection that helps ensure your most sensitive information remains hidden from prying eyes. With all the same features as before, Norton Secure VPN will help encrypt the data you send and receive so that your information stays secure and private. For any queries regarding Norton Secure VPN, please create a thread in the Other Mobile Products board.
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Kudos6 Stats

Product Update - Norton Mobile Security 3.11.0.2511 for Android

Hi Everyone, Norton Mobile Security v3.11.0.2511 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play. Below are the changes introduced in this update: Enhancements: Web Protection now supports the Firefox, Opera browsers. Location feature will now have accuracy and device battery information. Sneak Peek feature will now have device battery information. E-mail notification will now be sent when an attempt to unlock the device is made. Bug fixes: App Advisor triggers the TalkBack feature in Nook HD+ Backup UI is not rendered pro...
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Kudos2 Stats

Norton Toolbar Update 2017.0.0.4 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.8:  Norton Security Toolbar : 2017.0.0.4 List of Fixes: Fixed an issue where the Norton Toolbar automatically disappears when visiting 'docs.google.com' Note: There is no change in Toolbar version for IE and Firefox. Please feel free to post your queries in the Norton Toolbar / Norton Identity Safe ...
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Kudos5 Stats

Norton Toolbar Update 2015.2.1.11 for Google Chrome

  Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup 22.2.0.31: Norton Security Toolbar: 2015.2.1.11 Norton Internet Security and Norton 360 21.7.0.11: Norton Security Toolbar: 2014.7.12.12 Norton Internet Security and Norton 360 20.6.0.27 Norton Security Toolbar: 2013.4.15.8 Norton Identity Safe Standalone: Norton Security Toolbar: 2014.7.12.12 Below are the ch...
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Kudos13 Stats

IPS “Outbound Traffic Detected” alert

Hi Everyone, Over the last couple of months we have been noticing a lot of reports connecting an Intrusion Prevention System (IPS) “Outbound Traffic Detected” alert to a recommendation to run Norton Power Eraser and so I’ve spent some time investigating the issue and have discovered a few issues. Some we have already fixed and another fix is coming shortly. I wanted to take this opportunity to share with you what I discovered and what fixes we are putting in place. First I’d like to thank you for been patient with the repeated alert notification issue! We understand that our response is ...
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Kudos5 Stats

Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Kudos5 Stats

Norton 22.17 for Windows is now available!

Norton Security 22.17.0.183 update is now available via LiveUpdate.

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Kudos9 Stats

Announcing Norton 22.16.3.21 update for Windows

Norton Security 22.16.3.21 update is now available via LiveUpdate.

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Kudos1 Stats

Have you seen new offerings on Norton.com? It’s a beta test!

A small group of users in the U.S. are being directed to test comprehensive plans on Norton.com. We’re looking forward to learning from them. Not everyone will have this opportunity since it’s a beta test. Stay tuned for more exciting product news!
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Kudos5 Stats

Norton Mobile Security 3.13 for Android now available!

Hi Everyone, An update for Norton Mobile Security 3.13 for Android is now available on the Google Play! The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.13.0.3041 for Android. 2. How can I receive this update?     We are deploying the update in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry, as well as this forum, for any problems or issues.  Once we have confirmed the effectiveness of the patch, we will mak...
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Kudos8 Stats

Norton Security 22.7 Public Beta Has Begun!

The Public Beta of Norton Security 22.7 for PC has begun. We are really excited about our newest release of Norton Security. You can access the beta builds by going to the Norton Beta Center

Please give us your feedback on Norton Security 22.7. Post your issues, suggestions, questions, or anything related to the Norton Security product on the Norton Public Beta Forums. We want this product to be of best quality when we release it. 

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Kudos7 Stats

Announcing Norton 22.16.2 update for Windows

Norton Security 22.16.2.22 update is now available via LiveUpdate.

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Kudos4 Stats

Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

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Kudos8 Stats

Norton 22.17.2.47 for Windows is now available!

Norton Security 22.17.2.47 update is now available via LiveUpdate.

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Kudos4 Stats

Firefox 32 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 32 compatibility patch for Norton Internet Security 21.5, Norton 360 21.5 and Comcast Norton Security Suite 21.5 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012 and Norton Identity Safe standalone products. The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 & Comcast Norton Security Suite  21.5.0.19    Norton Toolbar: 2014.7.7.13    Note: For the 21.x update, this patch does not requ...
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Kudos5 Stats

Norton 22.9.4 Product Update available now

Norton Security 22.9.4.8 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.9.4.8, launch the Main User Interface, click on Help, and select About. The FAQs below answer...
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Kudos5 Stats

Norton Mobile Security 4.1.0 for Android is now available!

Hi Everyone, Norton Mobile Security 4.1.0 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.1.0.4061 2. How can I receive this update?  To receive the update, simply visit-  Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Improved ransomware protection helps detect and stop active ransomware attacks on your Android device. Expanded web protection for in-app browsers such as LINE, Snapchat and Instagram. Minor User Interface updates t...
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Kudos7 Stats

Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos4 Stats

Norton Toolbar Update 2014.7.8.25 for Google Chrome

We have released a Norton Toolbar 2014.7.8.25 update for Norton Identity Safe Standalone to support the Google Chrome policy change that discontinues the use of NPAPI (Netscape Plugin API) technology. The Norton Toolbar extension update for Norton 21.6 products is released for all customers today in Google chrome store. This patch is released as a part of Norton 21.6 update which is available via LiveUpdate. Once the Norton Toolbar extension named “Norton Toolbar Security” has been updated to version 2014.7.8.25, then the Norton 21.6 patch may be applied via LiveUpdate. These two Norton Toolbar Update for Google Chrome and Norton 21.6 product update  work in concert to bring the user up to the latest and greatest support for Chrome. 

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Kudos6 Stats

Firefox 38 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 38. We have released a Firefox 38 compatibility patch for Norton Security 22.2.0.31,Norton Security with Backup 22.2.0.31. The patch is also available for the Norton Internet Security, Norton 360, Comcast Norton Security Suite 21.7, Norton Internet Security, Norton 360 20.6 and Norton Identity Safe standalone products which is available via Live Update. The versions for this compatibility update are as follows: Norton Security, Norton Security with Backup 22.2.0.31: Norton Toolbar: 2015.2.1.13 Note: This patch does not...
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Kudos3 Stats

Norton Product Update (v7.2) for Mac Sierra (OS X 10.12) for Compatibility

Norton has released the following updates to ensure compatibility with macOS Sierra (i.e. Mac OS X 10.12): Norton Internet Security v5.10 Norton Security v6.5 Norton Security v7.2 This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all supported languages. A reboot is required to apply the patch. Norton Security 5.x and 6.x versions:  It is highly recommended that you update to the latest version BEFORE moving over to Sierra if you are on a 5.x or 6.x version of Norton. This will help prevent any compatibility issues with the new ...
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Kudos10 Stats

Introducing Symantec Data Scanner (SDS) Technology

Norton Security PC client v22.7 introduces our next generation antivirus engine featuring Symantec Data Scanner (SDS) technology. SDS makes its debut on Windows OS platform, with many capabilities designed for faster and smarter protection. Background Norton Security provides its protection in two modes: kernel and user modes (more info). In kernel mode, Norton Security provides real-time protection by monitoring the activities of all running processes; and performs various security checks on calls made by applications running in user mode. Our antivirus engine running in kernel mode en...
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Kudos5 Stats

Norton 22.11.2 Product Update available now

Norton Security 22.11.2 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products with versions 22.11.0.41 , 22.11.1.5 (Partner Layouts): Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update for Norton Security 22.11.2, launch the Main User Inter...
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Kudos7 Stats

Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Kudos8 Stats

Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Kudos8 Stats

Norton Security 22.18.0.213 for Windows is now available!

Norton Security 22.18.0.213 update is now available via LiveUpdate

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Kudos3 Stats

Announcing Norton 22.15.1 Update for Windows

Norton Security 22.15.1.8 patch update is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos6 Stats

Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

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Kudos4 Stats

Firefox 37 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 37. We have released a Firefox 37 compatibility patch for Norton Security 22.1.0.9,Norton Security with Backup 22.1.0.9. The patch is also available for the Norton Internet Security, Norton 360, Comcast Norton Security Suite 21.7, Norton Internet Security, Norton 360 20.6 and Norton Identity Safe standalone products which is available via Live Update. The versions for this compatibility update are as follows: Norton Security, Norton Security with Backup 22.1.0.9: Norton Toolbar: 2015.2.1.5 Note: This patch does not requi...
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Kudos9 Stats

Norton 22.11 Product Update available now

Norton Security 22.11 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update for Norton Security 22.11, launch the Main User Interface, click on Help, and select About. The FAQs below answ...
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Kudos2 Stats

Norton 22.14 Product Update available now

Norton Security 22.14 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update for Norton Security 22.14, launch the Main User Interface, click on Help, and select About. The FAQs below an...
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Kudos17 Stats

Introducing Proactive Exploit Protection

Norton Security customers (and, in fact, anyone running Norton’s Windows client – 22.5.4 or newer) benefit from the introduction of a new protection framework called Protective Exploit Protection (PEP) that aims to better protect Windows devices from so-called “zero-day” attacks – attacks that attempt to exploit undiscovered and unpatched holes (or vulnerabilities) in Windows applications or in the operating system itself. PEP features three powerful protection techniques that will stop several types of prevalent zero-day attacks in their tracks. A quick primer on the ‘zero-day’ ecosystem...
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Kudos5 Stats

Norton 22.10.1 Product Update available now

Norton Security 22.10.1 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update fo...
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Kudos6 Stats

Firefox 36 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 36. We have released a Firefox 36 compatibility patch for Norton Security 22.1.0.9, Norton Security with Backup 22.1.0.9. The patch is also available for the Norton Internet Security, Norton 360 21.6 and Norton Identity Safe standalone products which is available via Live Update. The versions for this compatibility update are as follows: Norton Security, Norton Security with Backup 22.1.0.9: Norton Toolbar: 2015.2.0.21 Note: This patch does no...
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Kudos8 Stats

Norton Toolbar Limited Compatibility patch for Firefox 44 is available

We have released a patch for Norton Identity Safe which contains a fix for a browser protection issue and a Firefox 44 compatible extension.  This update is for all Norton products v22.5.5.15 – Norton 360, Norton Internet Security, Norton Security, Norton Security with Backup Norton Antivirus, Norton Security Suite. This patch is available via LiveUpdate to customers with a current subscription. As with the previous Firefox release, the Norton Toolbar in Firefox 44 has Web Protection feature support, but the Vault feature is not yet a...
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Kudos6 Stats

Norton 22.9.1 Product Update available now

Update on 30-March-2017: A HOTFIX has been released to fix several issues: Please see below or click here for more details Norton Security 22.9.1.12 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the u...
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Kudos8 Stats

Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Norton Identity Safe extension for Microsoft Edge now Available

We are excited to announce that Norton Identity Safe extension for Microsoft Edge browser is now available for install from Windows Store. The new Norton Identity Safe extension is compatible ONLY for Windows 10 Creators Update or higher.

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Kudos7 Stats

Norton Toolbar Update 2014.7.9.14 for Google Chrome

Dear Norton Community,

We have released a Norton Security Toolbar 2014.7.9.14 patch update for Norton Internet Security 21.6Norton 360 21.6Comcast Norton Security Suite 21.6, Norton Identity Safe Standalone and Norton Security Toolbar 2015.1.0.26 patch update for Norton Security and Norton Security with Backup to address Google Chrome specific stability improvement issues. This patch update is available via LiveUpdate to all customers running NS/NSwB, NIS/N360/NSS v21.6 and Norton Identity Safe Standalone.

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Kudos2 Stats

Product Update - 22.0.2 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.2.17, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers; however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos3 Stats

Firefox 34 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 34. We have released a Firefox 34 compatibility patch for Norton Security 22.0.2, Norton Security with Backup 22.0.2. The patch is also available for the Norton Internet Security, Norton 360 21.6, Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via Live Update.

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Kudos9 Stats

Norton 22.10 Product Update available now

Norton Security 22.10 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton ...
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Kudos8 Stats

Product Update - 22.0.1 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.1.14, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos3 Stats

Norton 22.8.1 Product Update available now

Hi Everyone, Norton Security 22.8.1.14 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner in all supported languages. To download this update, simply run LiveUpdate. This update is available for the following Norton products with versions 22.8.0.50 and 22.7.1.32: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Comcast Norton Security Suite To verify you have the update, launch the Main User Interface, click on Help, and select About. What i...
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Kudos9 Stats

Firefox 33 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 33. We have released a Firefox 33 compatibility patch for Norton Security 22.0.1Norton Security with Backup 22.0.1. The patch is also available for the Norton Internet Security, Norton 360 21.6Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via LiveUpdate.

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Kudos4 Stats

Norton 22.12.1 Product Update available now

Norton Security 22.12.1 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton pr...
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Kudos13 Stats

Norton 22.5.4 Product Update available now

Hi Everyone, We have completed testing our latest update of Norton Security, Norton Security with Backup, Norton Internet Security, Norton 360, Norton Antivirus and Norton Security Suite 22.5.4 and have released the update. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. The FAQ's ...
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