Product & Service Announcements

Hi Everyone,

Norton Security 22.8.1.14 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner in all supported languages. To download this update, simply run LiveUpdate.

This update is available for the following Norton products with versions 22.8.0.50 and 22.7.1.32:

The Norton Family team has released Norton Family iOS 1.4.1.  This update is now available in Hong Kong (Traditional Chinese) and Indonesia (English).The release also includes minor bug fixes and product improvements. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

The Norton Family iOS child monitoring app includes the following 4 features:

We are excited to announce that Symantec has signed an agreement to acquire LifeLock reinforcing our commitment to providing people everywhere the freedom to enjoy their digital lives. We expect to complete the acquisition in the Spring of next year.  Symantec and LifeLock will work together to ensure a seamless transition, without any interruption of your current Norton and LifeLock offerings.  When the time comes, we’ll reach out to let you know about the exciting new ways we’ll continue to serve you. 

The Norton Family team has released version 4.0.0.125.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.

The update includes the following changes:

We are glad to announce that we have completed testing our latest inline releases of Norton Ad Blocker 1.1.2 for iOS and the same can be updated through the App Store.

What's new:

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.2.784 and we have released the patches for our Android customers.

Norton has released the following updates to ensure compatibility with macOS Sierra (i.e. Mac OS X 10.12):

Norton Internet Security v5.10
Norton Security v6.5
Norton Security v7.2

This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all supported languages. A reboot is required to apply the patch.

Hi Everyone,

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.16.0.3185 update for our Android customers.

     WHAT'S NEW:

[Update on 12/10: The patch is now available to everyone via LiveUpdate - it is no longer a throttled release]

Norton Security 22.8.0.50 is now available via LiveUpdate. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

Hi Everyone,

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.15.0.3147 update for our Android customers.

     WHAT'S NEW:

The Norton Family team has released updates to Windows client 3.6.1.44 via Automatic LiveUpdate.  The update includes feature improvements and bug fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

Update on Sep. 22: The Norton Family iOS 1.3.0 is now available in Hong Kong app stores(English only).

[Update on 14-September-2016: A Norton product update has been released via LiveUpdate to Fix an issue where the Norton Toolbar does not block the URL when an unsafe EXE file is downloaded. This update also contains minor changes for the Firewall alerts. This patch targets all 22.7.1 layouts which requires a reboot in Windows XP and Windows Vista and No reboot required in Windows 7, 8, 8.1, 10, 10 AU and will not change the product version. It will appear in LiveUpdate and History as "NS/NSBU/NIS/NAV/N360 Product Update”]

The Norton Family team has released updates to Windows client 3.6.1 via Automatic LiveUpdate.  The update includes feature improvements and bug fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

Hi everyone,

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.1.777 and we have released the patches for our Android customers.

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.7.1.777 for Android.

2. How can I receive this update?

Dear Norton Community,

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.4 and we have released the patches for our iOS customers.

Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod Touch.

The FAQ below addresses some common questions:

1. What is the version number for this patch?

    The version number is 4.4 for iOS.

The new Norton AntiVirus Basic is now available on Norton online stores. 

Are we just bringing Norton AntiVirus back?

Though similar in name, Norton AntiVirus and Norton AntiVirus Basic are not the same. The new Norton AntiVirus Basic has different features and benefits from Norton AntiVirus. Please visit Norton AntiVirus Basic product page to learn about the benefits the product has to offer. 

Where will the product be available?

Hi everyone,

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.0.772 and we have released the patches for our Android customers.

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.7.0.772 for Android.

2. How can I receive this update?

Hi Everyone,

An update for Norton Mobile Security 3.15 for Android is now available on the Google Play!

The FAQ below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.15.0.3134 for Android.

2. How can I receive this update?

Update on Sep. 22: The Norton Family for Android 3.4.8.15 is now available in Hong Kong app stores(English only).

We have completed testing our latest update of Norton Security 7.1.1 & Norton AntiVirus 7.1.1 for Mac and have released the update via LiveUpdate ONLY. This update is now available in all supported languages. To download it, simply run LiveUpdate.

The Norton Family team has released Norton Family iOS 1.2.  This update includes feature improvements and product launch in new locations Australia, New Zealand and South Africa. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

Important to note:  

[Update on 28-April-2017: Added footnote for IPS functionality covering https traffic, reflecting compatibility with IE and Firefox browsers only]

[Update on 21-July-2016: A Norton Product Hotfix has been released via LiveUpdate to fix issues reported by customers, including Auto-Protect issues and SONAR issues. This will update all languages for 22.7.0.76, and will not change the product version. It will appear in LiveUpdate and History as "NS/NSBU Product Update"]

New Linux-based NBRT

It is truly a milestone event that we have released a newer version of Norton Bootable Recovery Tool (NBRT). The newer version is designed to run on Linux OS instead of WinPE OS and can be downloaded from the NBRT portal site. The change was necessary due to the expiration of re-distribution rights of WinPE OS.

The current WinPE-based NBRT version has been serving for nearly two decades.

Hi Everyone,

Norton Clean will help you reclaim storage space on your Android phone or tablet by cleaning junk, removing residual files and optimizing device memory.

Don’t have enough storage to take more pictures or install apps? Norton, the world's leading cyber security software provider, now sweeps your memory cache and storage clean of residual and junk files to help remove clutter from your Android device.

Hi Everyone,

The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore [Extension will sync automatically]

The versions for this update are as follows:

Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.7: 

Norton Security Toolbar : 2015.7.0.69

List of Fixes:

Norton Security PC client v22.7 introduces our next generation antivirus engine featuring Symantec Data Scanner (SDS) technology. SDS makes its debut on Windows OS platform, with many capabilities designed for faster and smarter protection.

Background

Norton Security provides its protection in two modes: kernel and user modes (more info).

The Norton Family team has released Norton Family iOS 1.1.2.  This update includes usability improvements. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

Important to note:  

The Norton Family team has released updates to Windows client 3.6.0.31 via Automatic LiveUpdate.  The update includes minor bug fixes and improvements.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

[Updated on May 31, 2016] - Norton Identity Safe password 3.6.1.748 inline update was released to fix bug causing crash on opening the App.

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe password 3.6.0.719 and we have released the patches for our Android customers.

We have completed testing our latest update of Norton Security 7.1 & Norton AntiVirus 7.1 for Mac and have released the update via LiveUpdate. This update is now available in all supported languages. To download it, simply run LiveUpdate.

Note: A reboot is required to apply the patch.

To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security.

The Norton Family team has released Norton Family iOS 1.1.0.  This update includes feature improvements and product launch in new locations, Japan and UK. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

Important to note:  The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used.

[Update on 25-May-2016: The Norton 22.6 patch is now available for Staples (Canada) Norton customers via Live Update]

[Update on 23-March-2016: The Norton 22.6 patch is now available for Comcast Norton Security Suite customers via Live Update]

[Update on 14-March-2016: The Norton 22.6 patch has been posted back to Live servers and available for download]

[Update on 11-March-2016: The Norton 22.6 patch has been pulled back from the LiveServers & will not be available for download]

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.3.41 and we have released the patches for our iOS customers.

The Norton Family team has released version 3.4.7.19. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family. 

The release includes minor bug fixes and enhancements.

The Norton Family team has released updates to Windows client 3.6 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

Norton is always looking to provide you with the best version of itself.  As such we have released Norton Internet Security 5.9.1 & Norton Antivirus 12.9.1 update for Mac with product improvements. The patch will automatically download in the background but you can always click on LiveUpdate to download it immediately. This update is available for all languages. 

Note: A reboot is required to apply the patch.

The Public Beta of Norton Security 22.7 for PC has begun. We are really excited about our newest release of Norton Security. You can access the beta builds by going to the Norton Beta Center. 

Please give us your feedback on Norton Security 22.7. Post your issues, suggestions, questions, or anything related to the Norton Security product on the Norton Public Beta Forums. We want this product to be of best quality when we release it. 

Hi Everyone,

An update for Norton Mobile Security 3.14 for Android is now available on the Google Play!

The FAQ below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.14.0.3068 for Android.

2. How can I receive this update?

[Updated on January 15, 2016: A new version 1.0.2.167 has been released and is now available in the Google Play Store.]

Hi Everyone,

Norton App Lock, from the makers of award-winning Norton Security. Add lock-down security to keep your private information private.

The Norton Family team has released updates to Windows client 3.5.1 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

The update includes minor bug fixes and improvements.

The Norton Family team has released version 3.4.6.13. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family. 

The release includes minor bug fixes and enhancements.

The Norton Family team has released Norton Family iOS 1.0.2.  This update includes minor code enhancements to better monitor your child’s activities. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

Important to note:

We have completed testing our latest update of Norton AntiVirus 7.0.1 for Mac and have released via In Product Update. This update is now available in all supported languages. Customers running Norton AntiVirus for Mac 12.9 will be prompted with option "Free Upgrade Available" when "Check for Update" is run from Norton Antivirus main window. The update is also pulled down silently in the background, so you may have already been alerted to its availability.

Please see below Norton Support article for Norton AntiVirus 7.0.1 upgrade flow.

Hi Everyone,

The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore [Extension will sync automatically]

The versions for this update are as follows:

Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.5.5.15: 

Norton Security Toolbar : 2015.5.6.94

List of Fixes:

The Norton Family team has released version 3.4.5.25. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family. 

The release includes the following changes:

We are glad to announce that we have completed testing our latest version of Norton Internet Security 5.9 & Norton Antivirus 12.9 which is now available to download. This update is available via LiveUpdate ONLY. To download it, simply run LiveUpdate. This update is available for all languages.

The Norton Family team has released Norton Family iOS 1.0.1.  This update includes minor code enhancements and bug fixes. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

Important to note:

Hi Everyone,

The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore [Extension will sync automatically]

The versions for this update are as follows:

Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.5.5.15: 

Norton Security Toolbar : 2015.5.6.92

List of Fixes: