Product & Service Announcements

Hi Everyone,

Norton Family 4.4.0 for Android is now available!

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 4.4.0.70 for Android.

2. How can I receive this update?

To receive the update, simply visit Norton Family parental control on Google Play 

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.2​ and we have released the patches for our iOS customers.

Norton WiFi Privacy 2.3.2 Update Available for iOS

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

• Norton WiFi Privacy v2.3.2.1223

2. How can I receive this update?

• iOS - Available via iTunes

 3. What are the changes in this release?

Hi Everyone,

Norton WiFi Privacy 2.3.1 Update Available for iOS

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

• Norton WiFi Privacy v2.3.1.1203

2. How can I receive this update?

• iOS - Available via iTunes

 3. What are the changes in this release?

Norton Security 22.11 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.22.0.3322 update for our Android customers.

Hi Everyone,

Norton WiFi Privacy 2.3 Update Available for iOS and Android

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

• Norton WiFi Privacy v2.3

2. How can I receive this update?

• iOS - Available via iTunes
• Android - Available via Playstore

 3. What are the changes in this release?

Hi everyone,

Norton Family 1.6.1 for iOS is now available!

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 1.6.1 for iOS.

2. How can I receive this update?

To receive the update, simply visit https://itunes.apple.com/us/app/norton-family-parental-control/id1019061388?mt=8

[Update on 13-September-2017: A Hotfix has been released to disable Norton Peak - Run LiveUpdate - Thread]

Norton Security 22.10.1 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

Hi Everyone,

Norton Security 7.5 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate.

To verify you have the update, launch the Main User Interface, click on Help, and select About.

Below FAQ's addresses some common questions:

1. How can I download this update?

Hi Everyone,

Norton WiFi Privacy 1.2 Update Available for Windows and Mac.

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    - Windows PCs: Norton WiFi Privacy 1.2.162
    - Mac: Norton WiFi Privacy 1.2.364

2. How can I receive this update?

    Customer will receive an update prompt and has to follow the onscreen instructions to apply update.

Hi everyone,

Norton Family 1.6.0 for iOS is now available!

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 1.6.0 for iOS.

2. How can I receive this update?

To receive the update, simply visit https://itunes.apple.com/us/app/norton-family-parental-control/id1019061388?mt=8

Hi Everyone,

Norton Family 3.6.4 for Windows is now available via LiveUpdate

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.6.4

2. How can I receive this update?

This update is available via LiveUpdate

3. What are the changes in this release?

• Firefox Web Extension support
• Other minor defect fixes

4. Where can I post my queries?

We are truly breaking new ground with our first foray into the world of consumer hardware. We are very excited to announce the launch of Norton Core - a standalone, secure WiFi router that protects a connected home network, while delivering the highest level of performance. 

Hi Everyone,

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.21.0.3302​ update for our Android customers.

WHAT'S NEW:

• Enhanced malware protection – helps protect against Trojans.

• Bug fixes

• Performance enhancements

[Update on 17-July-2017: Norton 22.10 build 85 has been reposted to the server. This patch is only available via LiveUpdate, and is being released in a phased manner]

Norton Security 22.10 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

Hi Everyone,

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe v3.5.1.677 for Android with added new features and bug fixes.

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.5.1.677 for Android.

2. How can I receive this update?

A new strain of the Petya ransomware started propagating on June 27, 2017, infecting many organizations. Similar to WannaCry, Petya uses the Eternal Blue exploit as one of the means to propagate itself.

Am I protected from the Petya Ransomware?

Symantec Endpoint Protection (SEP) and Norton products proactively protect customers against attempts to spread Petya using Eternal Blue. SONAR behavior detection technology also proactively protects against Petya infections.

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.20.0.3291 update for our Android customers.

Hi Everyone,

Norton Security 7.4.1 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate.

To verify you have the update, launch the Main User Interface, click on Help, and select About.

Below FAQ's addresses some common questions:

1. How can I download this update?

Hi Everyone,

Norton Family 4.3.2 for Android is now available!

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 4.3.2.21 for Android.

2. How can I receive this update?

To receive the update, simply visit Norton Family parental control on Google Play

New Norton Identity Safe 4.6.108 for iOS with Improved user experience on iPhone 6 and newer devices 

Norton Security 22.9.4.8 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.1​ and we have released the patches for our iOS customers.

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.19.0.3236​ update for our Android customers.

A virulent new strain of ransomware known as WannaCry (Ransom.Wannacry) has hit hundreds of thousands of computers worldwide since its emergence on Friday, May 12.

The Norton Family team has released updates to Windows client 3.6.3.77 via Automatic LiveUpdate.  This update is available in all supported languages.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

The update includes the following changes:

Norton Security 22.9.3.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

The Norton Family team has released version 4.3.1.  The update includes minor bug fixes.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device).

Hi Everyone,

Norton App Lock 1.2 for Android is now available.

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 1.2.0.247 for Android.

2. How can I receive this update?

To receive the update, simply visit Norton App Lock in Google Play

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.5.96​ and we have released the patches for our iOS customers.

Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

The FAQ below addresses some common questions:

1. What is the version number for this patch?

    The version number is 4.5.96 for iOS.

2. How can I receive this update?

Hi Everyone,

Norton Security 7.4 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate.

To verify you have the update, launch the Main User Interface, click on Help, and select About.

Below FAQ's addresses some common questions:

1. How can I download this update?

The Norton Family team has released Norton Family iOS 1.5.0.  The update includes all other supported localized languages in addition to existing languages.  To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

The Norton Family iOS child monitoring app includes the following 4 features:

The Norton Family team has released version 4.3.0.29.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device).

The update includes the following changes:

Update on 30-March-2017: A HOTFIX has been released to fix several issues: Please see below or click here for more details

Norton Security 22.9.1.12 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

This update is available for the following Norton products:

We are excited to announce that Norton Identity Safe extension for Microsoft Edge browser is now available for install from Windows Store. The new Norton Identity Safe extension is compatible ONLY for Windows 10 Creators Update or higher.

Hi everyone,

Norton Mobile Security 3.18 for Android is now available!

Changes & Bug Fixes:

[Updated on 16 March, 2017: A HOTFIX has been released to fix an issue where the backup set gets deleted after the 22.9 update - thread]

[Updated on 21 February, 2017: The Norton 22.9 build 71 has been posted back to the LiveUpdated server. To download it, simply run LiveUpdate]

[Updated on 17 February, 2017: The Norton 22.9 patch has been pulled back from the LiveUpdate server. This patch is no longer available for download.

[Update on 15 March, 2017: HotFix released to fix an issue where the Android M & N customers face an app crash during launch.]

Hi Everyone,

Norton Identity Safe Password 3.8 for Android is now available. 

The FAQ's below addresses some common questions:

1. What is the version number for this patch?

    The version number is 3.8.0.805 for Android.

2. How can I receive this update?

The Norton Family team has released updates to Windows client 3.6.3.41 via Automatic LiveUpdate.  This update is available in all supported languages. The update includes a few defect fixes.  When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.

The Norton Family team has released version 4.2.0.22.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device).

The update includes the following changes:

Hi Everyone,

Norton Security 7.3.1 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate.

To verify you have the update, launch the Main User Interface, click on Help, and select About.

Below FAQ's addresses some common questions:

1. How can I download this update?

​Following the successful launch of the Norton WiFi Privacy VPN app for Android and iOS smartphones and tablets last summer, Norton is proud to launch its new version that adds Windows PC and Apple Mac compatibility, plus simultaneous coverage for multiple devices.

We are excited to announce that LifeLock, a leader in identity theft protection, is now part of Symantec, the global leader in cybersecurity and parent company of Norton.

In the coming months, Norton and LifeLock will work together to develop new solutions that redefine what safety means in a connected world. We will ensure a seamless transition without any interruption of your current Norton and LifeLock offerings and, when the time comes, we’ll let you know about the exciting new ways we’ll continue to serve you. 

The Norton Family team has released Norton Family iOS 1.4.2.  This update includes minor code enhancements and bug fixes.  To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family.

The Norton Family iOS child monitoring app includes the following 4 features:

We have released Norton Standalone Norton Safe Search 1.0.245 extension for Google Chrome and Norton Safe Search 1.0.1.5 extension for Mozilla Firefox browsers.

Hi Everyone,

The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore [Extension will sync automatically]

The versions for this update are as follows:

Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.8: 

Norton Security Toolbar : 2017.0.0.4

List of Fixes:

The Norton Family team has released version 4.1.0.30.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device).

The update includes the following changes:

Hi,

We are truly breaking new ground with our first foray into the world of consumer hardware. We are very excited to announce the launch of Norton Core - a standalone, secure WiFi router that protects a connected home network, while delivering the highest level of performance. Pre-order for Norton Core has already begun.

[Edited to update:Update is available via Firefox browser extension version check]