• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced
Kudos8 Stats

Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
Read More
Kudos4 Stats

Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
Read More
Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
Read More
Kudos4 Stats

Symantec to Acquire Lifelock to Form World’s Largest Digital Safety Platform for Consumers and Families

We are excited to announce that Symantec has signed an agreement to acquire LifeLock reinforcing our commitment to providing people everywhere the freedom to enjoy their digital lives. We expect to complete the acquisition in the Spring of next year.  Symantec and LifeLock will work together to ensure a seamless transition, without any interruption of your current Norton and LifeLock offerings.  When the time comes, we’ll reach out to let you know about the exciting new ways we’ll continue to serve you.  For more information, click here. Thanks, Gayathri Rajendiran Norton Forums Administ...
Read More
Kudos2 Stats

The Norton Family for Android 4.0.0.125 Has Been Released

The Norton Family team has released version 4.0.0.125.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family. The update includes the following changes: New Custom Norton Browser helps you monitor your child's online activity and prevents your child from using incognito mode   Minor code enhancements and bug fixes  Please visit Norton Family forum ...
Read More
Kudos1 Stats

The Norton Family for Android 4.1.0.30 Has Been Released

The Norton Family team has released version 4.1.0.30.  To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device). The update includes the following changes: NEW! Instant Lock feature allows parents to disable Android and PC devices. Parents and children can still contact each other while the device is lock...
Read More
Kudos1 Stats

The Norton Family iOS 1.0.1 Has Been Released

The Norton Family team has released Norton Family iOS 1.0.1.  This update includes minor code enhancements and bug fixes. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note: The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only available in the US App Store Yo...
Read More
Kudos1 Stats

The Norton Family iOS 1.0.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.0.2.  This update includes minor code enhancements to better monitor your child’s activities. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note: The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only avail...
Read More
Kudos1 Stats

The Norton Family iOS 1.1.0 Has Been Released

The Norton Family team has released Norton Family iOS 1.1.0.  This update includes feature improvements and product launch in new locations, Japan and UK. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note:  The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. You can ...
Read More
Kudos3 Stats

The Norton Family iOS 1.1.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.1.2.  This update includes usability improvements. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note:   The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only available in the US, UK and Japan App Store You...
Read More
Kudos1 Stats

The Norton Family iOS 1.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.2.  This update includes feature improvements and product launch in new locations Australia, New Zealand and South Africa. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note:   The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mod...
Read More
Kudos1 Stats

The Norton Family iOS 1.3.0 Has Been Released

Update on Sep. 22: The Norton Family iOS 1.3.0 is now available in Hong Kong app stores(English only). Norton Family iOS 1.3.0 has been released. You can download the free app here. This update adds support for iOS 10 and is no longer compatible with iOS 8. The release also includes minor bug fixes and improvements. To find if you have the latest version, please open Norton Family iOS app on your child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. The Norton Family iOS child monitoring app includes the following 4 features: Web s...
Read More
Kudos1 Stats

The Norton Family iOS 1.4.1 Has Been Released

The Norton Family team has released Norton Family iOS 1.4.1.  This update is now available in Hong Kong (Traditional Chinese) and Indonesia (English).The release also includes minor bug fixes and product improvements. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. The Norton Family iOS child monitoring app includes the following 4 features: Web supervision Lets your children explore the Web freely, while keeping you in the know about which sites th...
Read More
Kudos16 Stats

Update for Norton Toolbar support for Firefox

Dear Norton Firefox Toolbar users, As we previously announced, Firefox recently removed support for APIs (Application Programming Interfaces) that Norton was using communicate securely between the Norton product and the Norton extension for Firefox.  This was a fundamental component of our design; hence changing this is a big project for Norton. Since it will take a long time to restore the full capabilities of the Firefox toolbar, we have been pursuing an incremental update strategy to ensure future support for Firefox.  First priority was to release protection-related features and then...
Read More
Kudos2 Stats

What you need to know about the WannaCry Ransomware

A virulent new strain of ransomware known as WannaCry (Ransom.Wannacry) has hit hundreds of thousands of computers worldwide since its emergence on Friday, May 12. WannaCry is far more dangerous than other common ransomware types because of its ability to spread itself across an organization’s network by exploiting a critical vulnerability in Windows computers, which was patched by Microsoft in March 2017 (MS17-010). The exploit, known as “Eternal Blue” was released online in April in the latest of a series of leaks by a group known as the Shadow Brokers, who claimed that it had stolen the...
Read More