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"Action Required" popup won't go away
I have a problem with norton detecting a file as dangerous and requesting me to delete it even though I know the file is harmless. So I went to:
settings>antivirus>scans and risks>scan exclusions
and I added the file to both the scan exclusions and the real time exclusions boxes.
I tried to find the file under "signature exclusions" but it was not there as it was not a signature, just a file.
This did not solve the problem. Is there anything else I can try? I emailed Norton support and they told me to do a live chat which I don't want to do because I don't have the time to devote to it.