My NIS is supposed to protect 3 computers. In my Norton Account there are zero activations remaining. I have replaced one of my computers.
Can I get another activation added to my account?
Please contact Symantec Customer Service at the link below (for US and Canada); you can use the chat feature for free. Explain the situation to Customer Support, and they should be able to reset your activations quite quickly:http://www.symantec.com/norton/support/contact/contact.jsp?pvid=csPlease tell us how it goes - thanks :-)
When you replace your computer with a new one, uninstall your Norton product from the old one beforehand, that way you can keep the licence/activation.
I chatted with Norton Symantec Chat Support and the issue is resolved
I was sure that I did uninstall it as you say.
But I am not sure my internet was online at the time - maybe that is the cause of the issue.
But even after chat, I logged into the Norton Account and the number of activations was still zero.
But the norton symantec support technician assured me that it would work, so I installed and the activation worked.
I gather it sometimes takes a few days for the update to show up so keep checking ....
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 4 users online.