Not what you are looking for? Ask the experts!
"False" alerts that Norton Safety Minder service is not running
It seems that when my kids bring their laptops up from Hibernation or Sleep more (or maybe even cold boot them) that I get an alert that "The Norton Safety Minder service is not running. This could be caused by a problem with the program, or else a user might have shut down the Norton Safety Minder service. Please restart the computer."
Just after that alert, in the OnlineFamily screens I can see that NSM was actually running and logging web sites visited and blocked. Indicating that NSM is indeed running and working.
Why are the alerts generated? Is there a "fix" for it or is it listed as a known issue?