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Norton Online Backup shows wrong free space
I recently purged all files from my online backup and then removed all computers from my online backup account; however, my account still shows 12 GB space used.
Symantec Support continues to be unsuccessful in resetting the used space to 0 GB, and is fixated on requiring access to my local computer. I continue to tell them that the software is not installed anymore and the account will not reset to 0GB space used (25 GB free).
Any assisstance from anyone???