Not what you are looking for? Ask the experts!
Norton Security Suite Re-Install Problems with Indentity Safe Password
I have read and tried everything to get my indentity safe password to work but it is not working. The password hint asks me for "bank" which is not the hint I had before. I had an issue with Norton showing that the updates were not run but they were and windows kept saying that my computer was at risk. I uninstalled NSS and reinstalled and then got the problems when I tried to log back into Identity Safe. I probably have 200-300 passwords and sites in it and need to get it back up. I've tried some of the solutions I've found here online but I cannot even gain access into NSS to delete or copy files to another location so that I can uninstall again and reinstall. Can someone please help me, I'm desperate after working on this for over 6 hours yesterday!