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Unable to uninstall Norton Family - locks up on Initializing
My son's PC, which has latest NIS and NF installed, has an issue where I need to uninstall NIS using the Norton Removal Tool. Unfortunately I first need to uninstall NF, however it locks up when initializing and gets no further.
Have tried in normal and Safe Mode, to no avail. Have also tried rebooting PC with internet disconnected as per suggestions posted elsewhere, still no joy (it doesn't' get as far as asking me to log on to NF).
Please can someone help?