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Norton Family time and web site restrictions not working - tray icon missing
Hi, I've discovered in the last few days that our son's account is apparently not being monitored or restricted for time and Web content. He's been able to stay online well past the nighttime curfew, and there's plenty of porn sites in his browsing history. He's using Google Chrome, Win7 HP 64-bit but not IE. This seems to have started around Feb. 4 or 5. I will check to see what version of the extension is running.
I've checked and verified that nf.exe is running on the machine, but the tray icon (lower right corner) is missing. At first I thought he had found another way to kill nf.exe, but that is apparently not the case.
Has anyone else seen this?