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Kudos0

Licence Issue

Hi,

I've had a computer crash...and have replaced that computer now...but...I wasn't able to uninstall Norton on that computer of course! So now I can't load it on my new computer...as it still sees the now defunct computer as 1 of the 3 I can use...

Can anyone help me out?

Thanks!

B.

Replies

Kudos0

Re: Licence Issue

Hi,

I've had a computer crash...and have replaced that computer now...but...I wasn't able to uninstall Norton on that computer of course! So now I can't load it on my new computer...as it still sees the now defunct computer as 1 of the 3 I can use...

Can anyone help me out?

Thanks!

B.

Kudos0

Re: Licence Issue

Hi,

Please contact Cosumer Support Chat from the below link:-

http://www.norton.com/chat

Kudos0

Re: Licence Issue

Thank you so much!! I was looking for an option to chat with someone but couldn't find one!

Kudos0

Re: Licence Issue

Hi BrendaInBC,

PLease visit the link www.norton.com/download and go to step number: 2 and download the choose the correct product from the list and click on Start Download and run the program.

After installation comples, kindly activate the product with the product key. If product key is not avaliable then login to www.mynortonaccount.com and get your product key and activate it.

Regards,

Dilip R

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