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Nothing about Norton Family seems to work righ
I have had Norton Family installed on my stepson's LG Ultimate and Windows computer since January.
It seems like nothing works as it should.
Alerts: I get alerts, sometimes. I can't trust that the alerts are working because sometimes I will get alerts that he has signed in during curfew hours, other times when I know he has, there is no alert. Alerts are worthless when they only work sporadically.
Web: Again, the same issue. Some sites show up, sometimes. I can see what he is browsing on his phone by looking at the Google History. Maybe 1/5 of the sites he goes to actually show up in Norton Family.
Location: Didn't work at all until about a week ago. Now it works, but I don't expect it to last.
Messaging: Works sporadically; shows records of some and no trace of other texts.
Search: Worthless, see the above description under Web. Hardly anything actually shows up in Norton Family. Maybe 1/10 of the things that show under Google history.
Social: No issue, only because he doesn't use social network accounts. Or does he? I guess I wouldn't know since none of the other features are reliable either.
Time: Seems to work, most of the time. Example: this morning it showed 3 hours for yesterday, zero hours today. This afternoon it updated to 7 hours yesterday and 3 hours today.
Video: I think that in 6 months I have seen about 3 things listed here. YouTube history shows like 500 things.
Apps: If all it does is show when things are installed/uninstalled then I guess it works.
While this may read like a negative review, I actually want this to work. I need this to work. Why do none of these features work as they're supposed to???