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Norton causing BSOD
ADMIN UPDATE July 7 2016
We have updated some files to address Blue Screen issues. If you are still encountering Blue Screen errors, check the following:
The file srtspp.dat timestamped July 6, 2016 or newer in the following locations:
A folder 20160708.001 or newer (YYYYMMDD format) in the following location:
C:\Program Files (x86)\[Norton_Product_Name]\NortonData\[v22.x Product]\Definitions\SDSDefs\
If you do not see either of these, please run LiveUpdate until no more updates are available.
If you continue to see Blue Screen errors, and both of the above files and folders exist on your system, please see this post for information to gather.
ADMIN UPDATE June 30 2016
This is an ACTIVE issue and we are looking to gather SymNRA logs & Full Memory Dumps for this BSOD issue. If you are able to help us with this issue. Please send us the logs & Full Memory Dumps. Instructions to Collect SymNRA Logs & Full Memory Dumps here
Can anyone at norton confirm the following.
Norton security is causing BSOD.
3 different domain controlled networks with computers of various builds (windows 7 and windows 10, both pro) are all getting a worker thread impersonalization BSOD. Mulitple computers across the domains. Only commonality is i use norton security on all of them.
IS it a case of just update to 22.7 or is it because of 22.7?
Please advise , i have hundreds using this product!