log files

I had a bad experience with these log files, and searching through the community forums, I found out that they are created by the Norton Download Manager.

I chatted with Norton support last night, and all they wanted to look for was viruses that would create those files. Sorry Symantec/Norton, but you seem to have a bug in your download manager, which causes some of these files to blow out of proportion and in my case, grow until the HD was full. In the end I deleted it, as I had no other choice.

The log file in question was FSDUI-2017-02-21-14h45m19s.log with a size of 842.7GB!!

Before deleting it, though, I opened a cmd window and entered:

type FSDUI-2017-02-21-14h45m19s.log |more

to see what the contents of the file were, and noticed that in my case, it filled up because of an error it seemed not to be able to recover from and kept spitting out the line:

2017-02-21-14-50-26-284 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true

where the miliseconds (284) increased every so many lines (about 40 or 50.)

Here is a small excerpt from the cmd window:

C:\ProgramData\Norton>type FSDUI-2017-02-21-14h45m19s.log|more
2017-02-21-14-45-19-783 : 0x1314 : Information : wWinMain(204) : Starting FSD...
2017-02-21-14-45-20-110 : 0x1314 : Information : DING::CFilePackerEx::Open(64) : Start
2017-02-21-14-45-20-110 : 0x1314 : Information : DING::CFilePackerEx::CArchiveInfo::Deserialize_legacy(633) : Segment header FSDManifest.js Deserialized
2017-02-21-14-45-20-110 : 0x1314 : Information : Package body offset: 1090121
2017-02-21-14-45-20-110 : 0x1314 : Information : Archive 0 body offset: 1090121
2017-02-21-14-45-20-110 : 0x1314 : Error : fsd::FSDUIEngine::DetermineProductLanguage(830) : No product language specified in the manifest
2017-02-21-14-45-20-110 : 0x1314 : Information : fsd::FSDEngineBase::Start(159): Loaded manifest successfully
2017-02-21-14-45-20-906 : 0x1314 : Information : fsd::FSDEngineBase::Start(187): canRun() succeeded, creating FSDJobEngine object
2017-02-21-14-45-21-296 : 0x1314 : Information : fsd::FSDJobEngine::Bootstrap(239) : installedBinaryPath - C:\Users\Public\Downloads\Norton\{NSBU2281014-SHPD-FSD570026}\NortonNSBUDownloader.exe, CurrentPath - C:\Users\Public\Downloads\Norton\{NSBU2281014-SHPD-FSD570026}\NortonNSBUDownloader.exe

...

2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true
2017-02-21-14-50-26-580 : 0x1180 : Information : fsd::FSDJob::run(868) : jobState==eDownloadError but m_ShouldExit = true

...

I am pretty sure that the product development team should look into this and make sure that such errors do not cause such exceptional logfile growths to the point of crashing one's system by filling up the HD like mine did.