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Norton is not detecting JS.downloader in email attachments during download process
Norton Security is apparently not scanning downloads of attachments from my webmail account to my hard drive.
A couple of minutes after downloading, I scanned the zip file manually and Norton did then detect it as a JS.downloader and neutralised it, but I'd hoped that Norton scans email attachment downloads, not just file downloads from web sites which is scans immediately without issue.
Why does Norton NOT detecting DURING the actual download? Bear in mind that Norton Autofix says it did not find any issues. According to support chat, this is the intended behavior of Norton Security. Really?
I understand that NS cannot scan inside the email account, or at least if it's connected via secure ports, but once that attachment is downloaded, it is obviously on my hard drive and within the scope of Norton protection, therefore I would assume that all downloads are automatically scanned?
I've tested this 4 times now and the same behaviour occurs. This is after Live update is run. Autofix does not find issues as I mentioned earlier.
Can someone qualified please confirm if this is indeed intended behaviour or not, thanks.