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Kudos0

Fullscreen mode don't work

Posted: 02-Jul-2017 | 4:58AM • 23 Replies •

I've noticed that fullscreen mode don't work in my Firefox (54.0.1, x64). Checked it on some sites and nothing.  I've tried to reinstall Norton and it don't help also. Youtube, VK.com, gidonline.club - fullscreen mode don't work on these sites, but maybe it don't work with all sites in Firefox. Version of my NS - 22.9.4.8.

Replies

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 5:06AM •

Checked this sites on IE - there it work, so maybe it don't work only with Firefox...

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 5:37AM •

I had the same issue with Firefox, came to the conclusion its something their side as i removed all other possible issues

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 6:07AM •

FWIW ~ Full Screen works for me 54.0.1 (32-bit).
https://support.mozilla.org/en-US/kb/how-make-firefox-and-websites-go-full-screen

YMMV

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 7:39AM •
bjm_:

FWIW ~ Full Screen works for me 54.0.1 (32-bit).
https://support.mozilla.org/en-US/kb/how-make-firefox-and-websites-go-full-screen

YMMV

Maybe it happens only with x64. Regarding full sceen button - I meant button in player, not in browser.

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 7:46AM • Edited: 02-Jul-2017 | 7:51AM •
Vitalik93: Maybe it happens only with x64. Regarding full sceen button - I meant button in player, not in browser.

YouTube player Full screen button works for me 54.0.1 (32-bit).YMMV
Have you tried new default Firefox Profile. 

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 8:05AM •

I'm sure that it's not a profile.

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 8:56AM •

bjm, I think you didn't understand me. I meant Full Screen Detection in Administratve settings. Seemed that this thing don't detect full screen in Firefox. I checked it in Mozilla 32 bit version by the way and all the same...

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 9:06AM •
Vitalik93:  bjm, I think you didn't understand me. I meant Full Screen Detection in Administratve settings. Seemed that this thing don't detect full screen in Firefox. I checked it in Mozilla 32 bit version by the way and all the same...

Oh, Okay, Ooops.  

Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 2:18PM •

What are you seeing that makes you think that full screen setting for Silent Mode is not working? The Silent Mode is the only setting in Norton that refers to full screen.

Are you still getting Norton notifications while an app is in full screen?

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Fullscreen mode don't work

Posted: 02-Jul-2017 | 2:37PM •
Yep. I watch film for example in full screen and see a popup later that Norton do some things In the idle time. Also Norton icon doesn't become gray as it should when Norton detects full screen mode. And finally I checked History and there is no marks that Norton was in Silent mode because some program works in full screen...
Kudos0

Re: Fullscreen mode don't work

Posted: 03-Jul-2017 | 10:15AM • Edited: 03-Jul-2017 | 10:17AM •

It's intersting. Norton detect full screen mode in FF if I use it through F11 button. But if I use full screen button in some player, Norton can't detect it and silent mode don't work...

Kudos0

Re: Fullscreen mode don't work

Posted: 03-Jul-2017 | 10:26AM •

I think what Norton detects is the application being in full screen mode. ie Your browser being in full screen will be detected, but as you seem to have found, youtube etc items within the browser are not detected.

This might be a good suggestion for the Product Suggestions board https://community.norton.com/forums/product-suggestions

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Fullscreen mode don't work

Posted: 03-Jul-2017 | 10:33AM •
peterweb:

I think what Norton detects is the application being in full screen mode. ie Your browser being in full screen will be detected, but as you seem to have found, youtube etc items within the browser are not detected.

This might be a good suggestion for the Product Suggestions board https://community.norton.com/forums/product-suggestions

Nope, I remember that some weeks ago Norton enabled silent mode when I watch some movie online and it works fine everywhere in Firefox with all players. Maybe some FF or Norton update cause this issue...

Kudos0

Re: Fullscreen mode don't work

Posted: 04-Jul-2017 | 12:13PM • Edited: 04-Jul-2017 | 12:16PM •

Full screen detection works for flash players in Firefox. Checked it now and get a mark in History that plugin-container.exe in ProgramFiles was in full screen. But it don't work with other players (Youtube for example). Stange thing, it work some weeks ago with ALL players..

Kudos0

Re: Fullscreen mode don't work

Posted: 14-Jul-2017 | 8:39PM •

Hello

Did you check your Windows Updates? Also Security Level in your browser and any programs that have a security level.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Fullscreen mode don't work

Posted: 15-Jul-2017 | 1:35AM •

Yes, I have latest updates (as always). But how Windows Updates could affect on Norton's feature? This definitely is Norton or browser issue

Kudos0

Re: Fullscreen mode don't work

Posted: 15-Jul-2017 | 7:24AM •

I'm not saying this is the case for you, but Windows updates have hosed all kinds of software in the past. Norton and different browsers included.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Fullscreen mode don't work

Posted: 15-Jul-2017 | 8:20AM •

Windows Update or not... I need a decision, not a cause.

Kudos0

Re: Fullscreen mode don't work

Posted: 15-Jul-2017 | 8:47AM •

But the engineers need the cause before they can get a solution.

I seems it may be related to your localized version, otherwise we would see more posts about this. The 2 users here are the only ones I have seen.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Fullscreen mode don't work

Posted: 15-Jul-2017 | 10:03AM •

I think full screen detection is not related to some one localization. This future should work identically with all of them. Maybe you have this issue too. Just ty to check it Firefox on Youtube (for example). My NS still can't enable silent mode even if I use this player in full screen.

Kudos0

Re: Fullscreen mode don't work

Posted: 03-Aug-2017 | 3:45PM •
Full screen detection still don't work in Firefox. Watched film in full screen today and saw a message from Norton that it do maintenance operations in the idle time. Very uncomfortable...
Kudos0

Re: Fullscreen mode don't work

Posted: 16-Aug-2017 | 11:31PM •

Flash player in full screen is detected. HTML5 video in full screen wasn't last time I checked.

Kudos0

Re: Fullscreen mode don't work

Posted: 17-Aug-2017 | 2:02AM •
It work only with flash players. But it worked with all just few builds ago..,

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