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Kudos0

Delete a backup set in the cloud of old computer

In the Norton cloud area of backups I see several backup sets (DefaultSet), some from old computers no longer used. How can I delete these old sets, but keep the current set.

Replies

Kudos0

Re: Delete a backup set in the cloud of old computer

I've had the same problem & there's no way to delete those computers, Support is supposed to be able to do that but when I contacted them they couldn't understand what I was asking.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".
Kudos0

Re: Delete a backup set in the cloud of old computer

Using a Windows admin account, open Windows Explorer, Windows key+E, and click on This PC in the left pane. Look to the right pane for a Norton Backup icon. Double click that to open it. See if the old backups show there. You may have to log into your Norton Account. If you do see the old backups, right click on them and choose Delete.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Delete a backup set in the cloud of old computer

In Windows Explorer I see a number of backup sets (on my own NAS) and one with the title "Docs to cloud from this computer on Secure Online Storage". However, when I try to open it, I get the revolving circle (busy) and a green line at the top in the location, but I don't get a result. I was asked to log in (which I did). The name also gives the impression it is one of the sets, that of the current computer.

In the cloud I do have a second backup set from my wife's computer. I also want to keep this. But I want to remove the old computers.

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