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Norton cannot id the encrypted files it will not back up
Norton backup does not backup encrypted files and marks the backup as a failure (red X). I am concerned that Norton cannot identify the file that causes the failure -- it just notes that some encrypted file caused a backup failure. This is not very reassuring. Is there a failure or not? And if there is a failure, how can that be corrected? Why can't Norton backup name the files that cause the failure so that they can be specified as not to be backed up? What gives?