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Kudos0

Identity Safe vs Lifelock

What is the difference between Identity Safe in Norton and Lifelock?

Replies

Kudos0

Re: Identity Safe vs Lifelock

Hello k1benson The Norton Protection features are designed to help protect your electronic devices while online. IE through your web browser. The Life-lock service on the other hand, monitors credit agencies to see if a new loan or credit card are being opened in your name. They are two completely different offerings.

Cheers

"From DOS to Windows10 what a journey it has been" Windows 10 Professional x 64 Creators Update version 1703 build 15063.608 / NSBU 22.10.1.10 Traditional
Kudos0

Re: Identity Safe vs Lifelock

What is the difference between Identity Safe in Norton and Lifelock?

Basically, Norton Identity Safe is a password manager that stores your username and passwords in the cloud, allowing you to access it across multiple browsers and devices.


For assistance with any LifeLock ® Identity Theft Protection services, please visit www.lifelock.com, or call 1-855-993-1976
LifeLock and Norton are working together to provide a comprehensive digital safety platform to help protect your devices and your identity. LifeLock offers a comprehensive suite of identity protection features that are an important part of digital safety.
 If your identity is compromised, a restoration specialist is there to help you. If you would like to learn more about how LifeLock can help protect you, please ask the representative why identity theft protection is important for you.

Kudos0

Re: Identity Safe vs Lifelock

I click on the approved Norton and Lifelock has joined forces and inputted 3 separate email addresses to check if they had been comprised.  According to Lifelock all three has been comprised several times.  All of the 3 email addresses are currently been monitored by Norton. I went back into my setting to verify the configurations and it reflects that Norton is monitoring them.  Which is correct? If Norton is not performing as it should, please let me know.  I have been a customer for over 17 years.

Kudos0

Re: Identity Safe vs Lifelock

YeVonne:

All of the 3 email addresses are currently been monitored by Norton. I went back into my setting to verify the configurations and it reflects that Norton is monitoring them.

What do you mean by "monitored by Norton?"  If you are a LifeLock customer, your identity is monitored.  But if you are only using Norton Identity Safe, it is not.  Identity Safe simply remembers your passwords for you.  Also, monitoring does not prevent your private information from falling into the wrong hands (as happened to millions of people with the Equifax hack), it only alerts you when it discovers that your identity may have been stolen.

Kudos0

Re: Identity Safe vs Lifelock

k1benson:

What is the difference between Identity Safe in Norton and Lifelock?

Perhaps, you're asking the difference between Norton Identity Protection and LifeLock?
?

Kudos0

Re: Identity Safe vs Lifelock

These breaches that are reported are not related to your local machine, but to some other site where you have registered your email address having been hacked. Individual user's computers are rarely hacked. Too much work to just get one email. They go after a company where they can get thousands at one time.

Things happen. Export/Backup your Identity Safe data.
Kudos1 Stats

Re: Identity Safe vs Lifelock

I think you are confusing different products, different types of protection, and the difference between an email account and an email address.

Norton can scan emails that you download to your computer, but it cannot scan remote servers that belong to your email service provider.  It can only protect the data stored on the machine on which it is installed.  It cannot protect an "account," which, again, is a service provided by your email company.

To protect an email account, you need to use a strong password that you do not use on any other website.  You should also use two-factor authentication, if your email provider offers it (most now do).  This will prevent any unauthorized access to your account.  The only way your email account can be compromised is if someone gets your password, which can only happen if you inadvertently disclose it (such as by entering it in a phishing email form) or if your email service provider gets hacked.  Note that Norton has no power to prevent either of these things, although it can often warn you about phishing attempts.

I think the breach tool you used looks for your email address on the dark internet, websites used by criminals.  The fact that your email addresses were found means that the addresses have somehow been collected by the bad guys, possibly from a data breach somewhere.  I don't think it means your accounts have necessarily been compromised.  Addresses and accounts are not the same thing.  I can know the address of the house you live in, but that doesn't mean I have a key to your front door that will let me in.