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Kudos0

wayretail.com popup all the time

I have popup comes up all the time offering gift for survey. Norton power eraser and full scan did not pick this up. I expect Norton should detect this, but it didn't. I used Windows recovery to restore the registers but it didn't work. Can somebody help?

I tracked a few web sites that was used:

http:// rewards.loyalty-consumer-survey-group . com

http:// rtbtracking . com

http:// wayretail . com

Replies

Kudos0

Re: wayretail.com popup all the time

Hello @HenryT It appears you are using Chrome. Initially please look for an unwanted toolbar installed on your system. You may also delete temp files that may be making this residual by opening the "run" command. Type in %temp% and press enter. Delete all the temp files found in that directory.

Secondarily!! Follow the steps in the article on the Google support website. Please report your results for further assistance.

https://support.google.com/chrome/answer/2765944?hl=en

"From DOS to Windows10 what a journey it has been" Windows 10 Professional x 64 Creators Update version 1703 build 15063.608 / NSBU 22.10.1.10 Traditional
Kudos0

Re: wayretail.com popup all the time

Hey guys. Just a heads up if norton can start on this ASAP as this is a javascript injected cookies through Internet provider Wi-Fi modems and Gateways. It is spreading and currently not detected in Chrome, Firefox, Mac OS, Windows 10, Mawlarebytes, Microsoft Security Essentials, Hitman Pro or any other anti-virus or anti-malware. There is only one application which seems to trace it. I cannot release that app name as I need to directly connect to anti malware software engineers who can fix instead of publicly posting this

In Western Canada it has affected Shaw routers and Gateways and affecting to users accessing yahoo emails on desktop and I have also seen iOS devices recently with latest OS of 10.1. So anyone connecting to yahoo email using Shaw Wi-Fi routers will be redirected, for sure. Yahoo hasn't identified it but its on the verge of possibly affecting other email applications which support third party ad via JavaScript. So you can imagine what other email applications will (or are) already hosting those redirection ads.

See the unsolved discussions here: https://forums.yahoo.net/t5/Temporary-Errors/Yahoo-redirects-to-suspicious-Shaw-Survey-page-s/td-p/260436 

https://forums.malwarebytes.com/topic/201955-incredibly-perplexing-browser-redirect-god-level-expert-needed/

Kudos0

Re: wayretail.com popup all the time

Disabling JavaScript in browsers will stop most of this kind of problems.

As noted in the last post of the first page on the Malwarebytes forum link, you can also install ad blocker extensions and/or NoScript extension in your browsers to help blocking these redirects.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: wayretail.com popup all the time

try disabling extensions also and remove browser and re install it again

Kudos0

Re: wayretail.com popup all the time

Hi all,

I started experiencing something similar to what was described above yesterday. First it was a survey popping up in a browser tab, and then ads. They are all from a variety of sketchy URLs, so I obviously didn't click them. Norton is picking them up 1 in every 3-4 instances.

I also noticed a couple of sites where certain words on the page (e.g. "Download") are being highlighted as links that point to some strange places. 

Did the reinstall of the browser and ad blocking software discussed above fix this?

Cheers

Kudos0

Re: wayretail.com popup all the time

 MbuguaJ

I also noticed a couple of sites where certain words on the page (e.g. "Download") are being highlighted as links that point to some strange places. 

This sounds like a PUP I have heard of before. You can click on the underlined words and will be taken to some site connected to the word. ie, travel being underlined will probably take you to some online travel agency sites. PUP, a Possibly Unwanted Program. While they are annoying, they do not cause damage to your system. Some people actually want the 'Features' offered by these programs. They are usually downloaded alongside a legitimate download when you do not uncheck the option for the additional download.

Norton products concentrate on malware that can damage your system, that is why some PUPs are not detected.

Have you tried a scan with the free version of MalwareBytes? That can help remove PUPs that Norton may miss.

Did the reinstall of the browser and ad blocking software discussed above fix this?

Ad Blockers are free. Just try it for yourself. If you feel it does not help, you can always remove it.

Things happen. Export/Backup your Identity Safe data.