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Kudos0

Norton Security Standard - change language to English

Bought and installed Norton Security Standard. It is in Dutch, but I want to change it to English. Is there a direct download link for the English version anywhere?

Read about a possible solution by downloading the Deluxe trial version from the UK or US website and install that using my product key for the Standard version. Will that work?

Obviously, I prefer a direct download link to a non-trial English version for that matter.

Labels: Installation

Replies

Kudos0

Re: Norton Security Standard - change language to English

Hello, just follow the instructions from this official Norton video: https://www.youtube.com/watch?v=ZrQGHBH78KY

Kudos0

Re: Norton Security Standard - change language to English

Hello proximo. US English version can be downloaded from this link. Your key should activate for the product you download. Make sure you get NS Standard. https://us.norton.com/ Cheers
Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.316 / NCSP 22.16.4.15 / Norton Core v.270 on Android 1.93
Kudos0

Re: Norton Security Standard - change language to English

@got3n: Your answer has no nothing to do with the issue at hand. The installation is not the problem. It appears you did not read my post, but only responded to the label I gave it.

@SoulAsylum: Explored the option you gave me. But the only way to download NS Standard from the US website, is to buy it. Or did I miss something? But as I stated in my original post, I already have bought it (the Dutch version). And although I hold Norton in the highest regard, paying twice for the same product just to get the English language version is not a realistic option. ;-)

Hence, I was hoping for a direct download link.

Kudos3 Stats

Re: Norton Security Standard - change language to English

Hi proximo,

I am in a similar situation. I am in Italy and downloading from my account  gives it in Italian only. When I have to reinstall I usually contact the local Norton Support, and they send me a link to an English version which will not turn into Italian when it reaches my computer. Of course this means I can never do an uninstall and reinstall as I always have to first uninstall and then use that link to install Norton.  When installed I run LiveUpdate until no more are found and make sure I have the latest version installed. 

If you also want to contact Norton Support you can use this link:  Chat with Norton Support

Hope this helps.

P.S. Just FYI, I posted "Norton in a language different from that of the user country" in the Product Suggestion Board a year ago. I wish Norton found a way to meet their users' need, whichever way they choose!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Norton Security Standard - change language to English

Thanks Rainbow_2. Customer support was my next line of suggestions. I did indeed read your post coming away with the mindset that nothing has changed. Not having a direct link myself asking the other Guru's for some info this morning was on the menu. My thoughts were getting a free trial of the product needed from the site and it activating with the current product key proximo already has in hand.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.316 / NCSP 22.16.4.15 / Norton Core v.270 on Android 1.93
Kudos0

Re: Norton Security Standard - change language to English

@Rainbow_2: Thx for your answer. Your reply describes exactly my problem and contacting Norton Suport seems the way to tackle this problem. Let's see how this turnes out.

Kudos0

Re: Norton Security Standard - change language to English

Hi proximo,

Hope to hear from you that your problem has been solved to your satisfaction.

Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Accepted Solution
Kudos2 Stats

Re: Norton Security Standard - change language to English

Hi Rainbow_2,

Your advice to take it up with Norton Chat worked perfectly. They didn't gave me a download link. Instead they took over my pc (all consensual ofcourse) and walked me through the procedure. And it appears there is a language option somewhere!

In short, these are the steps (based on some quickly written down notes)

- log into your account and remove the license (https://manage.norton.com/)
- uninstall with the Norton Remove and Reinstall tool (www.norton.com/nrnr)
- log into your account again and choose to download your Norton product.
- before starting the dowload there is a language option at the (right) bottom of the screen!
- select English and start the download
- then do the installation and all should be fine

And there is also a reboot somewhere in between these steps.

Will repeat this procedure in the coming days and may post a definitive description of it. But all the essential steps are already here. I think that the removal of the license at the beginning is the key for getting the language option later on in the procedure.

Thanks Rainbow and Patrick at Norton Chat.

Kudos0

Re: Norton Security Standard - change language to English

Thanks for the feedback, proximo. I guess you are right about the removal of the license at the beginning as being the key for getting the language option. This is the only step I didn't follow because I didn't know about it and  the local Norton Support didn't either.... I'll try a reinstall this way in the next days when the local Norton Support is available (Mon to Friday)  as they only can remove the license.  Actually in the past I had noticed that language option you mention and I did select English but it didn't work as I received Norton in Italian all the same. Removing the license seems therefore the key to fix it.

Thanks again. 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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