My Smart Firewall buttons are grayed out and will not allow me to turn it on or off. What did I do wrong?
Do you have any other real time security program installed, perhaps a free trial program? If you have removed it, did you use the removal tool from the other vendor? Do you have any malware in your computer?
It sounds like you need to refresh your program. However, if any of the above apply to you, then please take care of those issues first. Here is the link for the remove and reinstall tool. Please be aware that it removes most of Norton products.
Please remember to run Live Update until there are no more updates., restarting as necessary. Check over your settings also.
Have a Good Night and
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