• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

After Norton

For whatever the reason, when a Norton user decides to stop using Norton, the remaining issues/questions are: How do I delete security scan, safe search and stop receiving family reporting, and oher Norton notices? 

In other words how to sanitize the old user's devices from any/all warnings/notices?

Labels: Uninstall

Replies

Kudos0

Re: After Norton

Hello cvillar. Norton security scan is easily removed within your control panel under programs and features as is the Norton product. Within your browser(s) simply remove the extension(s). To completely remove the product use this tool for windows and this tool for MAC. For Norton family products follow these instructions. For Norton mobile products simply remove them through your settings and restart the device. CCleaner is a great tool to cleanup your system as well. And lastly contact support to have your accounts disabled as well.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: After Norton

Thank you.

But, I've tried deleting Norton Security using MS Program and Features several times to no avail.

A screen from Norton Security pops up offering a free 30-day Norton Security. 

I then also tried skipping and closing the window to no avail.

All other Norton products have been removed using your recommendation of Program and Features.

The only remaining Norton program is Norton Security scan!!!

My family reports continue to arrive even when I have requested several month ago to stop them.

That is why my comments refer to sanitize user's devices.

Kudos0

Re: After Norton

Run this tool...under advanced select remove only. https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us

Make sure you have Norton family removed from ALL your devices following the links I posted. Your accounts are still active if you are still getting notifications.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93

This thread is closed from further comment. Please visit the forum to start a new thread.