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Kudos0

r20.rs6.net’s server IP address could not be found

I am running Windows 10, Chrome Browser.

From my email account with Shaw, I click some of the links, this is the error message I get:

"This site can’t be reached

r20.rs6.net’s server IP address could not be found.

ERR_NAME_NOT_RESOLVED"

I would like information on how this is resolved.

Is it an issue with Norton WiFi Privacy or a virus or ?

Should I use Norton Power Eraser?  Should I uninstall Chrome and reinstall?

A Norton WiFi agent said I should post here for an answer.  I feel they do not believe that it is

Norton WiFi Privacy giving the problem.  I feel it is - if I turn Norton WiFi Privacy off I can follow the

links no problem.

Replies

Kudos0

Re: r20.rs6.net’s server IP address could not be found

Hello. I get this webpage when following your link in IE11. The domain itself appears to be valid. NWP being off and you can follow the links suggests the issue lies with NWP. It is most likely disabling the tiny/short URL's due to the increased likelihood of them being used for the distribution of malware. My Norton product AND being on Norton Core did not detect anything when visiting the link.

https://productforums.google.com/forum/#!topic/webmasters/I_CZwLzpFyI

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98
Kudos0

Re: r20.rs6.net’s server IP address could not be found

Can you try these links in another browser?

Things happen. Export/Backup your Norton Password Manager data.

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