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Kudos0

Disabling Norton ad for Lifelock that keeps popping up

Hi- Newbie Marty Moose here; can anyone inform me of how to stop/end/disable this continuous popup from Norton, which is pushing for purchasing Lifelock Protection? I don't want it, getting frustrated with the window continuously popping up on my screen with the title "Your Norton Protection Report"; the only option is to "Check Now", not to Opt Out or discontinue this recurring ad.

I've attached a screen grab of the popup to be clear; any help in disabling this unwanted ad would be appreciated, thanks!!

-Marty

Labels: Popup

Replies

Kudos0

Re: Disabling Norton ad for Lifelock that keeps popping up

Hi, Marty Moose. Try an ad blocker like uBlock Origin which is the one I use, or Ad Blocker Plus.

They should stop the pop ups.

Windows 10 Home X64 Norton Security Premium---Current
Kudos1 Stats

Re: Disabling Norton ad for Lifelock that keeps popping up

I wonder if this has anything to do with the Report Card setting in Norton Settings - Administrative Settings? The information provided is similar to that provided by the report card.

I have never seen this pop up and I have that setting turned off.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Disabling Norton ad for Lifelock that keeps popping up

Hi Peter-

I just checked and that setting was "on", so I'll try it with turning that off and see; thanks for the suggestion-

Marty Moose

Kudos0

Re: Disabling Norton ad for Lifelock that keeps popping up

Check it out. If I am right, you may not know if it helped for another 30 days.

How often did you see that popup?

Things happen. Export/Backup your Identity Safe data.
Accepted Solution
Kudos2 Stats

Re: Disabling Norton ad for Lifelock that keeps popping up

Under Administrative Settings, turn Special Offer Notification off. That should end the Lifelock popups.

 
Kudos0

Re: Disabling Norton ad for Lifelock that keeps popping up

Hi Peter, that popup was sporadic, nothing for a while then a couple times a week (and I believe it occurred a couple times a day)... I think the last reply I got about disabling the "special offers" option might be just the ticket, let's hope!

thanks man- Marty Moose

Kudos0

Re: Disabling Norton ad for Lifelock that keeps popping up

Thanks, Alwrig01.  Until now, I didn't know there was a special offers setting.  When the pop up showed up last week, I went to live chat.  The tech told me that it was a scam and had nothing to do with Norton.  Two days later, it showed up again.  The tech I did live chat with was able to show that the pop up is from Norton.  The pop up showed up again Sunday and again today (i.e Tuesday)  I have turned off special offers, so we shall see.

I have always had Report Card turned on.  These pop ups just showed up for the first time last week.  I don't think that there is a connection.

Irish Sunshine
 

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