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Kudos0

ERROR MESSAGE - login name already exists

I have a NIS entry for my GMail.com account.  I need to edit/change the password to match its new value.

EVERY TIME I hit SAVE, I get: "Warning The provided login name already exists. Please enter a different name and try again."

BUT, this is an Existing Entry where I am trying to EDIT the Existing Password, and SAVE.

Replies

Kudos0

Re: ERROR MESSAGE - login name already exists

Hello CarlC451

Welcome to the Norton Community Forum

I believe that GMAIL.com just updated recently. The problem might be on Google end. I would suggest getting in touch with Customer Support. They should know if other GMAIL customers are having this issue.

www.norton.com/contactcs

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11