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Kudos0

BACK UP WILL NOT WORK DUE TO ENCRYPTED FILES

EVERY TIME I TRY TO RUN A BACK UP UP IT GOES ALL THROUGH THE FILES AS IF BACKING UP THEN TELLS ME IT HAS NOT NOT BEEN DONE DUE TO ENCRYPTED FILES......HAVE TRIED GOING THROUGH TO THE HELP TEAM BUT NO JOY.

THIS HAS BEEN GOING ON NOW FOR MONTHS AND STILL NO GOOD

Labels: Backup

Replies

Kudos0

Re: BACK UP WILL NOT WORK DUE TO ENCRYPTED FILES

Hello trevor. Per this older thread, Norton is extremely intolerant of encrypted files in the backup set. One reason is that backups themselves are government grade encrypted.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.194 / NSBU 22.16.2.22 / Norton Core v.270 on Android
Accepted Solution
Kudos0

Re: BACK UP WILL NOT WORK DUE TO ENCRYPTED FILES

Hello trevor. Just following up to see if the linked article helped weed out the issue with backup.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.194 / NSBU 22.16.2.22 / Norton Core v.270 on Android

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