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Norton Internet Will Not Open
I have Norton Internet installed on my Windows 10 laptop and have not had any problems with it for years until this week. I tried to open Norton and it would not. The icon on the start menu was grayed out but the desktop icon was normal. I contacted tech support three times and after many hours of remote access it was decided it needed to go to Tier 3 support. I was supposed to receive a call back. No call back! I called on the phone and checked via Chat but still have no resolution. I know it is running in the background but I can't access it. Any ideas?