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Password change in Password Manager
I have to say Norton might be great in many respects but is also complete rubbish in others. I have just spent over two hours in total trying to solve a problem with the VPN with the only solution provided to turn it off - what a great investment .
I then wanted to change the password for my Password Manager and followed instructions I found here on the website. Apparently, it worked - only, it didn't. Not only does the PM that is on my laptop still have the old one,
- I cannot change the password from the laptop
- now I cannot get into the PM from within my account either (because I have the 'wrong password') - neither the old nor the new one work
Does anyone know what the hell is going on and ideally have a solution for this?