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Kudos0

Norton Secure VPN wants another subscription

I have Norton Security Deluxe (5 computers) and it's working fine on 3 computers and 2 Android phones..  I want to start using the Secure VPN feature but when I download and start the Secure VPN app it asks me to pay $29.95 for a one-year subscription.  I thought Secure VPN was included in the Security Deluxe package.

Am I wrong in what I thought?  Or am I doing something else wrong?

TIA.

Labels: Android

Replies

Accepted Solution
Kudos0

Re: Norton Secure VPN wants another subscription

The Secure VPN is included in the new Norton 360 product line. It was never included with Norton Security products.

You can contact Norton Support to ask for a free upgrade to the 360 product.   www.norton.com/contactcs

EDIT

AFAIK   the new 360 products currently are only available to US customers.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Secure VPN wants another subscription

Ah, I misread the product line.  Yes, I can upgrade for free now, but it's not worth over $100 for the renewal.  I'll just continue using my own VPN.

Thanks for the response.  I do appreciate it!

Kudos0

Re: Norton Secure VPN wants another subscription

You are welcome. Glad I could be of help.

Things happen. Export/Backup your Norton Password Manager data.

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