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Kudos0

Togosoftware

I have seen Norton advertised at well below market prices by a firm Togosoftware ( I'm not sure where the upper and lower case letters go but you get the idea) Has anyone dealt with these people? I am of the view still that if something looks to good to be true it probably is. I am in UK so I'm not sure whether they advertise widely or just here.  

Replies

Kudos0

Re: Togosoftware

Kudos0

Re: Togosoftware

FWIW ~ I asked Chat Support >

me:      Can you confirm 2GO Software is a Norton Platinum Reseller.  https://2gosoftware.co.uk/
me:      Can you confirm that the Norton licenses purchased from 2GO Software UK are in fact legitimate licenses.  https://2gosoftware.co.uk/

took awhile ... but, Chat Support finally advised >
Chat:      As we do not have information in our system about 2GO Software Reseller, for this we have dedicated team.  I will escalate to concern team they will investigate and get back to you within 2-3 days.


I thought there was a reference website listing Norton Partners.  I'm not finding, at this time. 

Edit: I found contact email and sent inquiry.  IDK

If you have non-technical questions about the Norton partner program, reseller specific sales and marketing programs, Norton PartnerNet site or any other Norton related inquires, you can contact Norton at norton_partnernet@symantec.com.

https://support.norton.com/sp/en/us/home/current/solutions/kb20100505134158

https://support.norton.com/sp/en/us/home/current/solutions/v110661449

Kudos0

Re: Togosoftware

Thanks for the efforts people have put into this. I look forward to seeing the outcome. I am still of the view that there may be something suspicious about these offers. 

Kudos0

Re: Togosoftware

Um, is this the site > https://2gosoftware.co.uk/

Maybe, ask https://support.norton.com/sp/en/uk/home/current/contact-chat 
> to confirm that Norton licenses purchased from 2GO Software UK are in fact legitimate licenses.
> to confirm 2GO Software is a Norton Platinum Reseller. 

Kudos0

Re: Togosoftware

17-Jan-2020

Chat:   I do see that our agent has escalated this issue. We are waiting for update. Once we get an update, we will get back to you.

Kudos1 Stats

Re: Togosoftware

Hi,

Thank you for this message about our business.

2GO Software is a Norton platinum partner with PartnerNet ID: 36521662. Because of this partnership, 2GO Software is allowed to work with Norton directly. Keys are 100% legit and bought directly from the vendor. 

2GO Software is able to sell at lower prices than average because of volume-discounts from Norton and because of the support and service desk. This provides an enormous advantage compared to other Norton partners and it is for sure the reason of all satisfied customers. Because of the highly efficient business model prices are competitive. If you have any questions, feel free to contact customer service.

In the Netherlands, this business is called "Licentie2GO". Feel free to lookup Trustpilot reviews.

Thank you.

Kudos0

Re: Togosoftware

Kudos0

Re: Togosoftware

It seems to me that the thumbs up for this firm is actually coming from the firm itself. What do Norton say? 

Kudos0

Re: Togosoftware

bernieyorks:

It seems to me that the thumbs up for this firm is actually coming from the firm itself. What do Norton say? 

When I hear back from Norton Support.
I'll post their response. 

FWIW ~ I reached out to https://2gosoftware.co.uk/ and 2Go Software responded.
FWIW ~ I reached out to Norton Support and we're waiting to hear back. 
FWIW ~ I reached out to norton_partnernet(@)symantec.com and we're waiting to hear back.

@bernieyorks

Kudos0

Re: Togosoftware

bernieyorks:

It seems to me that the thumbs up for this firm is actually coming from the firm itself. What do Norton say? 

Um, have you asked....

Kudos0

Re: Togosoftware

I am waiting for a previous respondent to tell us what Norton say when they get back to him. 

Kudos0

Re: Togosoftware

2GO Software EU:

In the Netherlands, this business is called "Licentie2GO".

https://mysymantec.force.com/partnerlocator/s/ 

Kudos0

Re: Togosoftware

You are searching the Symantec by Broadcom partner website. Symantec and NortonLifelock are 2 separate businesses since Symantec was sold to Broadcom. Symantec is the business devision. We don't sell business solutions, so it's obvious that you can not find our business on the Symantec Broadcom website.

Please rest assured that our partnership with NortonLifelock is in order. I think we had contact by email bjm_ and I already shared materials with you from the NortonLifelock partner portal so you know our partnership and our partner ID with NortonLifelock is verified.

Thank you.

Kudos0

Re: Togosoftware

2GO Software EU:

You are searching the Symantec by Broadcom partner website. Symantec and NortonLifelock are 2 separate businesses since Symantec was sold to Broadcom. Symantec is the business devision. We don't sell business solutions, so it's obvious that you can not find our business on the Symantec Broadcom website.

Please rest assured that our partnership with NortonLifelock is in order. I think we had contact by email bjm_ and I already shared materials with you from the NortonLifelock partner portal so you know our partnership and our partner ID with NortonLifelock is verified.

So, where may Norton users search Norton partners?

Yes, I sent "shared materials" in part... in private to @bernieyorks.

Well, I have not heard back from NortonLifeLock, at this time.

and @bernieyorks is waiting ....

Kudos0

Re: Togosoftware

FWIW ~ just now.

me:       Please confirm 2GO Software is a Norton platinum partner with PartnerNet ID: 36521662.  https://2gosoftware.co.uk

Chat:    Currently we do not have any information regarding that reseller.
Chat:    I am re escalating the case I would request you to please wait for 2 to 3 days so that they will get back to you.

Kudos0

Re: Togosoftware

FWIW ~ just now.

Chat Support

Chat:   I would like to inform you that your case was escalated number of times. But do not worry this time I am escalating the case with mentioning as high priority.

Kudos0

Re: Togosoftware

bernieyorks:

It seems to me that the thumbs up for this firm is actually coming from the firm itself. What do Norton say? 

@bernieyorks

Hi,
Um, are you still wanting to hear from Norton support?
Thanks