Solved.
VPN WITHIN 360 SUITE NOT CONNECTING
I HAVE AS PART OF MY WINDOWS 360 A VPN SERVICE BUT ALTHOUGH IT DID WORK IT IS NOW NOT ABLE TO CONNECT.
Replies
Re: VPN WITHIN 360 SUITE NOT CONNECTING
Posted: 18-Apr-2021 | 10:05AM · Permalink
FWIW ~
Message: "Connection Error: Secure VPN has experienced a connection failure. Please try again later."
This problem can occur if Norton Secure VPN fails to establish a connection to the VPN server. Make sure that your device is connected to the Internet.To fix this problem, uninstall and reinstall the WAN Miniport drivers and reset the network adapter settings. If the problem persists, uninstall and reinstall Norton.
[...]
What if this didn't work?
[...]Need more help?
- Error: (9012, 13801) "An error is preventing the VPN from connecting. Reference error ID 13801"
- Error: (9012, 87) "An error is preventing the VPN from connecting. Reference error ID 87"
- Error: (9012, 809) "An error is preventing the VPN from connecting. Reference error ID 809"
- Error: (9012, 13819) "An error is preventing the VPN from connecting. Reference error ID 13819"
https://support.norton.com/sp/en/us/home/current/solutions/v135213476
Fix problem with Norton Secure VPN screen if it stays at "Connecting"
This problem can occur if Norton Secure VPN fails to establish a connection to the VPN server. Make sure that your device is connected to the Internet.If the problem persists, select one of the following depending on your product and operating system:
- I have Secure VPN installed with Norton 360 on Mac
- I have Norton Secure VPN on Windows
- I have Norton Secure VPN on Mac
Need more help?
- Fix problem opening Norton Secure VPN
- Learn why media streaming services or apps do not work when connected to Norton Secure VPN
https://support.norton.com/sp/en/us/home/current/solutions/v124879257
FIX: Norton Secure VPN stopped working (7 solutions)
[...]
4 Change your DNS settings
6 Reinstall the WAN Miniport drivers
[...]
....helped my "Connection Error"
Accepted Solution
Re: VPN WITHIN 360 SUITE NOT CONNECTING
Posted: 19-Apr-2021 | 4:49AM · Permalink
i have solved this problem with the VPN.
i find that with Fast write enabled in Norton utilities caused problems with my Norton VPN and it wouldn't connect , as soon as I disabled the feature it solved the problem, i dont know why but I suspect it is causing the drivers to not load fully. My disc is SSD I have read articles suggesting Fast write should not be used with solid state drives.
(pic credit SoulAsylum)
Re: VPN WITHIN 360 SUITE NOT CONNECTING
Posted: 19-Apr-2021 | 4:49AM · Permalink
i have solved this problem with the VPN.
i find that with Fast write enabled in Norton utilities caused problems with my Norton VPN and it wouldn't connect , as soon as I disabled the feature it solved the problem, i dont know why but I suspect it is causing the drivers to not load fully. My disc is SSD I have read articles suggesting Fast write should not be used with solid state drives.