Incorrect browsing time

The time showing on visited website is incorrect, can someone tell me how to fix the time setting? All monitored devices on PC, iPhone & iPad are showing incorrect time. I know my kids were not using their devices in the morning & used it in the afternoon, but somehow the time visited were showing they’ve visited the websites in the morning.


Accepted Solution

Re: Incorrect browsing time

Hi Lelaliu

Thanks for reaching out.

This looks like a mismatch in timezone.

You can check your current timezone and update it if there is a mismatch.

From the dashboard, follow Parents (Top Left) -> Ellipsis on card -> Edit Profile

More information at


This thread is closed from further comment. Please visit the forum to start a new thread.