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Kudos0

Keep getting e-mail: Norton Family Notification : Browser Extension Disabled

Posted: 02-May-2021 | 2:50PM · 3 Replies ·

I keep getting emails from Norton Family saying:

Norton Family Notification : Browser Extension Disabled

The Norton Family browser extension for ... is disabled on:
LAPTOP-7_Win10 - Google Chrome

I checked multiple times and never was the extension disabled in the Chrome browser.

How can I fix the situation to avoid getting this e-mail on a daily basis.

Thanks!

Labels: Norton Family, Google Chrome, Firefox

Replies

Kudos0

Re: Keep getting e-mail: Norton Family Notification : Browser Extension Disabled

Posted: 03-May-2021 | 2:56AM · Permalink

Hi JKuhm,

Welcome to the Norton Family Forum. Thank you for reaching out to us.
We have sent you a private message with details. Kindly check.

Thanks and Regards,
Norton Family Team!

Kudos0

Re: Keep getting e-mail: Norton Family Notification : Browser Extension Disabled

Posted: 03-May-2021 | 7:51AM · Permalink

Hi,

how do I access this private message? I do not see any messages in my Inbox within my Norton account.

Please advise.

Thanks!

Kudos0

Re: Keep getting e-mail: Norton Family Notification : Browser Extension Disabled

Posted: 04-May-2021 | 2:37AM · Permalink

Hi JKuhm,

You can access your private messages by following these steps: 
1. Navigate to https://community.norton.com
2. Sign in with your Norton account.
3. click on the profile icon on the top right corner of the screen -> click on the inbox option from the drop down list. 

Refer the attached image for your reference.

Thanks and Regards,
Norton Family Team!

File Attachment: 
PDF icon Inbox_Ss.pdf

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