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Kudos0

22.21.6.45: Norton Crypto Not Mining on AMD Radeon RX 5700 XT

Norton Crypto 22.21.6.45 just oscillates between "Miner: Restarting" and "Miner: Idle - waiting for GPU". It seems to hang on the "Miner: Restarting" for ages (I waited 20m and then just reboot) and it does not auto-restart. Interestingly when I click on 'Pause Mining' it goes to "Waiting for idle: Mining will resume when the GPU is available" and after 15s it goes into "Miner: Restarting" and it never recovers. The GPU doesn't blip at all during any of these activities and only when I exit the application does it register anything. I've tried the latest drivers (21.7.1) and the older Radeon Crimson Blockchain drivers. Windows 10 64bit drivers and updates have all been applied. The GPU is IDLE. CPU is IDLE. Clicking on Norton Wallet shows the Computer is IDLE. Are there any logs to look at, as I suspect your software doesn't recognize this AMD GPU. Also why does the Miner take so long to re-start (is it hanging on some GPU access issue? /p>

Replies

Kudos0

Re: 22.21.6.45: Norton Crypto Not Mining on AMD Radeon RX 5700 XT

Hi,

Norton Crypto supports AMD cards now. Please let us know if you can mine now. Thanks. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock
Kudos0

Re: 22.21.6.45: Norton Crypto Not Mining on AMD Radeon RX 5700 XT

yes, mining nicely. huge thanks to the team!

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