Solved.
Kudos0

Payday Loan Lock

Posted: 19-Oct-2021 | 11:10AM · 3 Replies ·

I got an email about this option a few days ago.  The link in the email takes me to Dark Web Monitoring.  That doesn't have a option to payday loan monitoring or locks.
Help tells me to "To change your Payday Loan Lock setting, sign in to your account and click the Identity Lock tab. On the Payday Loan Lock section, move the toggle button to its lock or unlock position."  I don't have a "Identity Lock tab".  I have the top tier lifelock plan from pre-merger.  Where is this identity lock tab?
After I log on I see:  Device Security, Dark Web Monitoring, etc.  Nothing says "Identity Lock tab".

Accepted Solution
Kudos0

Re: Payday Loan Lock

Posted: 19-Oct-2021 | 12:43PM · Edited: 19-Oct-2021 | 12:52PM · Permalink

Get started with LifeLock Identity Theft Protection
https://support.norton.com/sp/en/us/home/current/solutions/v134911435 -  06/14/2021

Add a new member to your LifeLock plan
https://support.norton.com/sp/en/us/home/current/solutions/v126242011 - 08/17/2021

[Video] How to add a new member to your NortonLifeLock Family Plan Subscription
https://community.norton.com/en/forums/how-add-new-member-your-nortonlifelock-family-plan-subscription

View Accepted Solution in Context

Replies

Kudos0

Re: Payday Loan Lock

Posted: 19-Oct-2021 | 11:36AM · Edited: 19-Oct-2021 | 12:13PM · Permalink

 Lee357:
I have the top tier lifelock plan from pre-merger. 

LifeLock by Norton Contact Information - QUESTIONS? 1-800-416-0599

https://www.lifelock.com/about/contact/ 

Easily Lock Your Credit File and more - QUESTIONS? 1-800-416-0599
With Identity Lock, help block unauthorized credit and payday loan account openings.
See Plans
Want Identity Theft Protection only? Click here

https://www.lifelock.com/#planschart 

Identity Lock is available in:
Norton 360 with LifeLock Advantage
Norton 360 with LifeLock Ultimate Plus

https://us.norton.com/feature/identity-lock 

Norton Identity has been updated to include the following:
– Payday Loan Lock
– Fixes to improve the app experience
– Bug removal

https://apps.apple.com/us/app/lifelock-identity/id1422875903 

Kudos0

Re: Payday Loan Lock

Posted: 19-Oct-2021 | 12:22PM · Permalink

Contacting Norton support now.  I think my account isn't set up correctly post merger.  I am missing the  ID Theft Protection that she has.

Accepted Solution
Kudos0

Re: Payday Loan Lock

Posted: 19-Oct-2021 | 12:43PM · Edited: 19-Oct-2021 | 12:52PM · Permalink

Get started with LifeLock Identity Theft Protection
https://support.norton.com/sp/en/us/home/current/solutions/v134911435 -  06/14/2021

Add a new member to your LifeLock plan
https://support.norton.com/sp/en/us/home/current/solutions/v126242011 - 08/17/2021

[Video] How to add a new member to your NortonLifeLock Family Plan Subscription
https://community.norton.com/en/forums/how-add-new-member-your-nortonlifelock-family-plan-subscription

This thread is closed from further comment. Please visit the forum to start a new thread.