Solved.
Kudos0

Delete unused folders in the Secure Cloud Storage

Posted: 04-Dec-2021 | 7:56AM · 3 Replies ·

I wanted to delete my backup files from the secure cloud storage. By coincidence I only deleted the "backup set" but not the files in it. Since I need the storage space there for a new backup set I would like to know how I could delete these files.

Labels: Backup, Norton 360

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Accepted Solution
Kudos0

Re: Delete unused folders in the Secure Cloud Storage

Posted: 04-Dec-2021 | 1:56PM · Permalink

If you delete the backup set in your Norton product, it will not delete the files in the online storage unless you choose the option to remove the backup set and all files. 

What you can do now is log into your Norton Account and click on the Cloud Storage pillar. Then click on View Backup Sets. Then find the backup set you wish to remove and click on the trash can beside it. That will free up the storage space for you.

Kudos0

Re: Delete unused folders in the Secure Cloud Storage

Posted: 05-Dec-2021 | 2:56AM · Permalink

Thanks a lot, your advice helped to solve my problem.

Kudos0

Re: Delete unused folders in the Secure Cloud Storage

Posted: 05-Dec-2021 | 7:53AM · Permalink

You are welcome. Glad I could help.

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