Kudos0

Keeps telling me that Microsoft Edge is NOT installed and opens a window to install it.

Posted: 05-Dec-2021 | 11:18PM · 2 Replies ·

Anti Track keeps telling me that Edge is not installed and provides a drop down menu to install it.

I have reinstalled Edge at least 4 times, when it was already installed and working OK.

I have removed Anti Track from my computer and will not be re-installing it.

I have cancelled the automatic payment update.

Would like a refund of the purchase price but cannot see how to achieve this but the "Support" page is too difficult to navigate.

As a long term Norton product user, I am disappointed with this add in.

Replies

Kudos0

Re: Keeps telling me that Microsoft Edge is NOT installed and opens a window to install it.

Posted: 06-Dec-2021 | 2:00AM · Permalink

I had the same problem but in my case was Chrome the browser not found, when it was installed and working ok.

I also did the same, delete Anti Track and cancel the update because no solution was provided from Norton.

Kudos0

Re: Keeps telling me that Microsoft Edge is NOT installed and opens a window to install it.

Posted: 10-Dec-2021 | 2:04AM · Permalink

Try disabling any other pop up blocking extensions and/or reset your Chrome / Edge. Then install AntiTrack extension. This will most probably solve the issue. Then enable your other extensions again. Let me know if it works!

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