punkstar Newbie1 Reg: 20-Jan-2022 Posts: 1 Solutions: 0 Kudos: 0 Solved. Kudos0 Chat access not working Posted: 29-Jan-2022 | 6:32AM · 2 Replies · Permalink signed in ok and went to support and Chat. Chat button highlighted but I get no access to have a Chat. Labels: Subscription I have the same question1Stats Last Comment Replies bjm_ Guru Norton Fighter25 Reg: 07-Sep-2008 Posts: 33,392 Solutions: 1,915 Kudos: 5,279 Accepted Solution Kudos0 Re: Chat access not working Posted: 29-Jan-2022 | 6:56AM · Edited: 29-Jan-2022 | 6:57AM · Permalink What browser? Please contact Member Services and Support. Contact Norton Support - Chat https://support.norton.com/sp/en/us/home/current/contact-chat Contact Norton Support - Phone https://support.norton.com/sp/en/us/home/current/contact-phone Norton Services Status All services are running without problems Jan 29, 2022, 09:54 AM https://status.norton.com/ peterweb Guru Mobile Master Norton Fighter25 Reg: 17-Apr-2008 Posts: 40,022 Solutions: 2,531 Kudos: 6,928 Kudos0 Re: Chat access not working Posted: 29-Jan-2022 | 8:26AM · Permalink Try disabling any VPN or ad blocker and see if that allows the chat to work. This thread is closed from further comment. Please visit the forum to start a new thread.