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Kudos0

Smart Scan Vanished when I ran the remove and reinstall tool

Posted: 01-Feb-2022 | 6:12PM · 2 Replies ·

I ran the remove and reinstall tool and my smart scan disappeared from My Norton screen. I am running Window 10. I ran live update.

Labels: Norton 360, Windows 10

Replies

Kudos0

Re: Smart Scan Vanished when I ran the remove and reinstall tool

Posted: 01-Feb-2022 | 6:20PM · Permalink

Try restarting your computer again. Restart, not shutdown and startup if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.

Kudos0

Re: Smart Scan Vanished when I ran the remove and reinstall tool

Posted: 01-Feb-2022 | 7:05PM · Permalink

I tried restarting the computer. The smart scan is still not available.

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