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Posted: 13-Feb-2022 | 3:24PM · 13 Replies · Permalink
Is there any way to disable system tray Norton popups titled "Service Notification," like the attached? I already have Special Offer Notifcations disabled in Administrative Settings. I'm fine with task notifications, and am used to some of the nags that always come after a version update. I am on Norton Security 22.22.1.58. Thanks.
Posted: 17-Feb-2022 | 7:48PM · Edited: 17-Feb-2022 | 7:54PM · Permalink
4 days later, another one. No way to turn them off?
EDIT: I guess this is different, since it's providing notice of a data security incident (although it seems like the primary purpose may be to upsell me).
Posted: 18-Feb-2022 | 1:46AM · Permalink
Note: Special Offer Notifications Off does not stop all Norton pop-ups.
Posted: 18-Feb-2022 | 2:07AM · Edited: 18-Feb-2022 | 2:39AM · Permalink
Ardmore:4 days later, another one. No way to turn them off?
EDIT: I guess this is different, since it's providing notice of a data security incident (although it seems like the primary purpose may be to upsell me).
Curious, are you outside United States?
for example:
The Stable channel has been updated to 98.0.4758.102 for Windows, Mac and Linux which will roll out over the coming days/weeks. Extended stable channel has also been updated to 98.0.4758.102 for Windows and Mac which will roll out over the coming days/weeks
https://chromereleases.googleblog.com/2022/02/stable-channel-update-for-desktop_14.html - 14-Feb-2022
https://panatimes.com/google-issues-warning-for-2-billion-chrome-users - 18-Feb-2022
https://www.forbes.com/sites/gordonkelly/2022/02/15/google-chrome-warning-zero-day-hack-security-exploit-new-chrome-update/ - 15-Feb-2022
Posted: 18-Feb-2022 | 4:47PM · Edited: 18-Feb-2022 | 4:55PM · Permalink
Ardmore:Thanks for the links. I'm in the US.
Curious, US users receive "Get Norton Identity Advisor" only offered outside US.
Curious, did you click "Get Norton Identity Advisor"?
Curious, what US users see with click "Get Norton Identity Advisor" only offered outside US.
Posted: 18-Feb-2022 | 10:37PM · Edited: 18-Feb-2022 | 10:40PM · Permalink
I didn't click "Get Norton Identity Advisor" on the popup, but tonight I also received an email advertising it despite being in the US. This time I clicked as if I was going to buy it, and it brought up the purchase screen. The only oddity is that the first time clicked on it, I received a message along the lines of, "This has been removed from your basket because..." (I don't recall the rest). But when I tried again it *did* take me to a purchase dialog. I didn't complete the purchase, but it looked like it was going to allow me to do so.
Posted: 19-Feb-2022 | 2:24AM · Edited: 19-Feb-2022 | 3:23AM · Permalink
Sure head scratch, for me, why US users receive Get Norton Identity Advisor?
Norton Identity Advisor is not listed with Products/Services -> https://us.norton.com/products
Thanks for sharing regarding LifeLock Identity Advisor.
~ your email is Consider adding Norton Identity Advisor -> Add Identity Advisor (to your plan). Do you have LifeLock Plan or Norton 360 with LifeLock Plan?
from your pic = LifeLock Identity Advisor - $29.99/ year
@Ardmore
Do you have LifeLock Plan or Norton 360 with LifeLock Plan?
Resolve your fraud claim with our U.S.-based Identity Restoration Specialists
Cybercriminals can use hidden dark web sites to make illegal purchases of personal information that can be used to commit identity theft or other crimes. Unfortunately, many people would have no idea what to do should their identity be stolen.Norton Identity Advisor and selected Norton 360 memberships offer Identity Restoration Specialists to help you each step of the way should you discover you're a victim of identity theft. Our knowledgeable specialists can help you evaluate and address your identity fraud claim with their expertise, and they know the steps to take and calls to make with you to help resolve the fraudulent activity.
https://support.norton.com/sp/en/us/home/current/solutions/v134999418
Note: maybe, Identity Advisor popup is generic and Identity Advisor email is regional.
Note: maybe, Norton / NortonLifeLock / LifeLock / LifeLock by Norton ... branding is over-my-pay-grade.
Note:
I've not seen Identity Advisor popup nor Identity Advisor email.
I'm not LifeLock Plan nor Norton 360 with LifeLock Plan.
Posted: 19-Feb-2022 | 12:51PM · Edited: 19-Feb-2022 | 1:43PM · Permalink
Ardmore:Actually, I still have Norton Security. I periodically get email offers to upgrade to 360
Okay....you don't have LifeLock Plan nor Norton 360 with LifeLock Plan. Then why you're getting Norton Identity Advisor popup and why you can buy LifeLock Identity Advisor is ________ ?
Maybe, LifeLock Identity Advisor is stand-alone offering. IDK
Sorry
Posted: 19-Feb-2022 | 1:28PM · Edited: 19-Feb-2022 | 1:53PM · Permalink
LifeLock by Norton (800-416-0599) says LifeLock Identity Advisor is a stand-alone plan. $39.99 /year. $3.99 /month.
So, I'm thinking...Norton branded -> Data Security Incident -> "Get Norton Identity Advisor" popup is generic.
And for US. Maybe, "Get Norton Identity Advisor" rolls over to "LifeLock Identity Advisor".
If I ever get "Get Norton Identity Advisor" toaster popup. I'll see what's what.
Thanks
Posted: 19-Feb-2022 | 8:32PM · Permalink
FYI, I just got another one of the "Get Norton Idenitity Advisor" popups today. Maybe it came so soon because they assumed I was close to buying it before, and believe a reminder can get me to complete the purchase.
Posted: 24-Feb-2022 | 3:01AM · Permalink
Hi,
Thank you for posting on the Norton Community. Please click on the 'No Thanks' link at the bottom of the message, so it doesn't display again. Thanks.
Posted: 24-Feb-2022 | 4:04PM · Edited: 24-Feb-2022 | 4:05PM · Permalink
Thanks, I'll try that. I *think* I've done that on some of these kinds of notifications before and still had them recur, but I can't assert that for certain because I haven't tracked it carefully. So I will in the future, and see if "No Thanks" changes the situation for me.
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