How do I add a device to my security subscription.
Posted: 18-Mar-2022 | 7:35PM · 8 Replies · Permalink
I was recently sent an email from Norton with links to manage my devices (add a device, delete a device).
I managed to delete the old devices from the account, however adding the devices proved far more difficult
Every attempt at downloading, using the link or otherwise, only provides the Password Manager app. I do not want this.
How do I download the security which I have paid for?
Re: How do I add a device to my security subscription.
Posted: 19-Mar-2022 | 6:48AM · Permalink
I understand. But the only way to request a refund, if you are within the 60 days is by contacting Support. There is no one in the forums that can access user Accounts.
From the link I gave above, you can choose My topic is not listed above. Then when you are able to enter information about your issue/question, enter 'Live Agent' . That should get the virtual chat bot to connect you with a human agent.