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Kudos0

See this people! Norton was making C drive to write all the time

Posted: 14-Apr-2022 | 4:03AM · 8 Replies ·

Hi. I saw that my mouse cursor loading circle was flashing on and off, and i searched a long time for the issue, and then i found it!! Norton was the reason behind it all that time!

I saw that norton made my C drive to write on and off every 2 sec up to 50% usage on C drive. See the picture its crazy! Then i used Norton Power Eraser, scanned with it and it found Symelam.sys as a virus and wanted to remove it, it also found another norton file as a virus! I was like Wth is going on? But i did not let power eraser to remove it just in case, but what i did was reinstall norton 360 and now the problem is gone!! And i scanned with power eraser again to see if it finds those norton file as virus again but this time it did not find those files as viruses! Have i been attacked and those files was compromised? Wth is going on?! 

Here is the picture check it out! 

Labels: Customer Support Feedback, Threat Detection, Windows 10

Replies

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 14-Apr-2022 | 4:42AM · Permalink

Symelam is the symantec early launch anti malware ... I believe one of the 1st things Norton tries to run at boot up.  This may explain why the CPU looping starts as Norton is launched at startup.  The Symantec folks should be reading this and hopefully zero in on the updated files that are causing the issues.  I don't want to try a reinstall yet, as when I've done that in the past, I've been good for a bit and then the bad updates just get pushed back out eventually.  On top of that, when I uninstall Norton it tends to mess with my ipod and iphone USB drivers.

If others can confirm a reinstall works as a long term solution, I guess I'll have to go that route.  But hopefully your info helps Norton to zero in figuring out what Live Update mucked things up, and they can just push a new Live Update.

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 14-Apr-2022 | 5:04AM · Permalink

Yeah its really weird that those 2 files was marked as a threat by power eraser, i think it was related to the c drive writes and mouse loading cursor blinking, because when i reinstalled the issue was fixed and power eraser did not find those 2 norton files to be a threat anymore. It was symelam and another driver i forgot about what it was named

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 14-Apr-2022 | 5:10AM · Permalink

Another thing is that exploit or protected folder thing in windows anti virus had blocked norton, i removed that on uninstall. Maybe it is also related to that! See if windows has blocked it there and unblock it! I had to uninstall norton to be able to access that option though. Even if it says that its not enabled it seems it is enabled so uninstall norton then go to that setting in windows antivirus and disable folder access something tampering security.

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 14-Apr-2022 | 1:03PM · Permalink

I can confirm that the disk activity issue is real. I'm very surprised I did not see the disk activity yesterday. I wonder if the disk activity is a new, second issue, or if I missed it yesterday?

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 14-Apr-2022 | 3:53PM · Permalink

Ok the issue came back! This time power eraser did not find those files as a threat, but still i got the issue again, had to uninstall again.

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 15-Apr-2022 | 1:13AM · Permalink

I cant have it like this! This is killing my SSD with all those writes all day! Come on fix this already! And no answer from support/Norton about this either. 

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 15-Apr-2022 | 8:04AM · Permalink

The process is replicating itself. The program needs update and not playing well with whatever is going on.

Norton please resolve, thanks.

Kudos0

Re: See this people! Norton was making C drive to write all the time

Posted: 15-Apr-2022 | 9:17AM · Permalink

Since recent Windows update, Norton Security constantly sucking up very high CPU and Disk resources. I've tried all the tweaks suggested in these threads, with no improvement.

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