How to prevent Norton from blocking a program?

I sometimes use scw.exe (smart chart for windows) with my database. Norton 360 may be blocking scw.exe. How can I get Norton 360 to allow scw.exe to run?


Accepted Solution

Re: How to prevent Norton from blocking a program?

Report a suspected incorrect detection to Norton

Submit a file to Norton

Respond to incorrect Norton alerts that a file is infected or a program or website is suspicious

Please tell us what Norton is telling you regarding this event.
For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.

For second opinion choose File &/or Search hash at VirusTotal 

Act on quarantined risks or threats

Turn off or turn on Download Intelligence

Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans

Fix problem detecting a file or program as a threat even after you exclude it from scan

Configure Exclusions/Low Risks settings

Exclude files with low-risk signatures from Norton scans

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