Request a refund for annual renewal
Posted: 05-Jun-2022 | 10:15PM · Edited: 22-Jun-2022 | 6:46AM · 3 Replies · Permalink
You have renewed my subscribcription automatically, I don't need Norton for this year. Can you pls refund my money. your transaction id [Removed]. transaction date 13/05/2022. amount you charged $94.99. invoice id [Removed]-1.
[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]
Re: Request a refund for annual renewal
Posted: 06-Jun-2022 | 7:36AM · Edited: 06-Jun-2022 | 7:39AM · Permalink
@Thusitha, @Peter Duggan
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Please review: Learn more about your automatically renewing subscription
Please check your Norton account to manage licenses / subscriptions.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Please review: Stop your Norton subscription from automatically renewing