How to save Norton 360 Firewall Control Settings?
Posted: 27-Jun-2022 | 12:21PM · 7 Replies · Permalink
Norton Live Update failed with an "unknown error". The only solution Norton support offers is to download and run the NRnR (remove and reinstall) tool. This caused me to lose all my custom firewall program control settings. There was no warning and no option to save settings first.
A Norton Support Chat person told me not to use the NRnR tool if this happens again. I was told I can uninstall from the Norton Control Panel which will give me an option to save my custom settings. I can not find any option on the Norton 'Control Panel' to uninstall.
Where is the uninstall Norton option that includes saving settings?
Re: How to save Norton 360 Firewall Control Settings?
Posted: 28-Jun-2022 | 7:43PM · Permalink
There are 2 ways the product may be uninstalled, you can either use the very standard Add/Remove Software from the Windows Control Panel where all software on your system has uninstall options. In this option 1, you will be given the option to save your settings when you uninstall, and therefore during a reinstall, all the settings will return.
As the section option, using the Norton Remove and Reinstall tool -> https://support.norton.com/sp/en/us/home/current/solutions/v60392881, which is primarily used to start with a full clean install and not restore settings. This will not give save the options as its intended purpose is to start clean.