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I used to get a notification in the lower right corner of the screen when Norton checked a file I download, telling me if it was OK or not. That now seems to have stopped, or Norton stopped checking. How does that feature get controlled, as I have not made any config changes ?
I am running Norton 360 v22.22.4.11 on Windows 10.
Thanks
Posted: 03-Jul-2022 | 7:17AM · Edited: 03-Jul-2022 | 7:31AM · Permalink
Norton provides the Download Intelligence option to let you configure the Download Insight feature. Download Insight provides information about the reputation of any executable file that you download from supported applications. The reputation details indicate whether the downloaded file is safe to install. You can use these details to decide the action that you want to take on the file.
Based on the type of application you use to download your file, Norton does one of the following:
Analyzes the file based on its reputation details when the download is complete.
Analyzes the file based on its reputation details when the file is executed.
When you turn off Auto-Protect, Download Insight is also turned off. When Silent Mode is turned on, Norton suppresses the Download Insight notifications.
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v23920667
Posted: 03-Jul-2022 | 7:25AM · Edited: 03-Jul-2022 | 7:54AM · Permalink
AliceM39:I used to get a notification in the lower right corner of the screen when Norton checked a file I download, telling me if it was OK or not. That now seems to have stopped, or Norton stopped checking. How does that feature get controlled, as I have not made any config changes ?
Maybe, I can reproduce if your file is publicly available free download?
Maybe, your download is not an executable file?
Maybe, Silent Mode is on?
Posted: 03-Jul-2022 | 5:55PM · Permalink
What I believed was happening was, after the file download completed, Norton was running a Virus Check on that file and telling me if was clean or not. At least that was what it seemed like.
Posted: 04-Jul-2022 | 6:42AM · Edited: 04-Jul-2022 | 6:53AM · Permalink
AliceM39:What I believed was happening was, after the file download completed, Norton was running a Virus Check on that file and telling me if was clean or not. At least that was what it seemed like.
as test - for example:
Please confirm Windows Fast Startup is off. W10 [here] W11 [here]
Please run Norton LiveUpdate until No updates found and Restart (not Shut down) machine.
Please test Download Insight
as test - for example:
https://www.ccleaner.com/ccleaner/builds
Posted: 08-Jul-2022 | 6:52AM · Permalink
OKAY, MY BAD. I did not understand that Download Insight only worked on certain file types, which does actually make sense. Just downloaded a .exe file and it did get checked, while my .pdf files do not. Got It ! Sorry for my confusion.
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